United Ground Express offers flight privileges across United Airlines’ global network, along with a comprehensive total rewards package designed to support your health, financial well-being, and professional growth. This onsite role in Newark, NJ supports HR Business Partners across hub locations, helping ensure consistent HR guidance, reliable documentation, and a strong employee experience for a unionized workforce.
What You’ll Do
As the Associate Human Resources Business Partner - Hub Services, you will provide day-to-day HR support that keeps operations running smoothly across locations. You will assist with investigations by attending meetings, taking notes, and leading low-risk cases at times. You will also serve as a corporate liaison, supporting internal customers with general policy information and assisting with questions related to leaves of absence and unemployment claims.
- Support HR investigations and employee relations needs, including meeting support and low-risk case leadership
- Facilitate New Hire Orientation and provide onboarding-related support
- Maintain sensitive or confidential HR files and support HR documentation needs
- Assist with leave of absence requests, disciplinary action plans, and occupational injury reports
- Maintain accurate union employee seniority dates for frontline employee inquiries
- Collaborate with other departments on shared processes including job abandonments, occupational injuries, and Reasonable Accommodation Process for transitional duties
- Assist HR Business Partner with locally held training classes
- Manage HR inquiries in person, via email, and by phone
- Process I-9 Verification in E-Verify
- Administer ADP (HRIS) and manage related system changes or updates
- Assist in analyzing HR metrics and data to identify trends and areas for improvement
- Support special projects and additional HR objectives as assigned
Some travel to various hub locations may be required as needed.
What You’ll Need
- 3+ years of HR experience or relevant experience with a bachelor’s or other relevant degree
- Associate degree in Human Resources, Organizational Development, Business Administration, and/or relative experience
- Excellent verbal and written communication skills
- Practical understanding of HR policies, procedures, and employment laws
- Strong detail orientation and ability to maintain confidentiality
- Some experience with employee investigations and employee relations concerns
- Excellent analytical and problem-solving skills, with ability to multi-task
- Comfort working as a team player with willingness to learn
Technology You’ll Use
- E-Verify
- ADP (HRIS)
- Microsoft Office (Excel, Word, PowerPoint, Teams)
- Adobe Creative Suite
Preferred Experience
- Familiarity with CBA language and interpretation for a unionized workforce
- Knowledge of leave of absence types including FMLA, military, and VESSA, including administration and tracking of leaves
- Familiarity with responding to unemployment claims
- Aviation experience
Benefits and Total Rewards
- Flight privileges: stand-by travel anywhere in the world on United Airlines’ global network for employees and their families
- Flight discount: 20% off United Airlines flight tickets
- Vacation, Sick Time, and Floating Holidays
- Medical plan options including PPO, Dental, Vision, Personal Accident, and Life Insurance
- Flexible Spending Accounts and Long Term Disability
- 401(k)
- Paid Training
- Paid parking or transportation assistance
- Participation in the UGE annual incentive plan
Total Rewards: Salary will be competitive and commensurate with experience.
ADA and Pre-Screening
- Repetitive motions may include wrists, hands, and/or fingers
- Ability to use computers and other office equipment
- Ability to sit, stand, and walk for extended periods of time
- Ability to pass all pre-screening clearances applicable to position qualifications
Internal UGE Candidates: For current UGE employees, please attach the internal candidate eligibility form. The form is available on the UGE Talent Acquisition SharePoint Page or via Internal_Candidate_Eligibility_Form.2024.
