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People Operations & Benefits Specialist

Horizontal Talent Saint Louis Park, MN

Saint Louis Park, MN

Today

$63k - $78k/yr Full time Benefits Administration Coordinator Employee Relations

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Job Description

The People Operations & Benefits Specialist supports day-to-day HR operations with an emphasis on benefits administration, HR technology, and responsive employee support. This onsite role in Saint Louis Park, MN acts as a primary point of contact for HR inquiries, coordinates benefits activities, and helps maintain accurate HR and benefits data across systems.

Role Overview

First-line support for HR questions through the HR inbox and timely, professional responses.
Administration of health and welfare benefits, including enrollment changes and terminations.
Support for HR processes and employee lifecycle transactions, with a focus on data accuracy and reporting needs.
Coordination of onboarding, offboarding, leave, and accommodation workflows as part of HR operations.

Key Responsibilities

Serve as first-line support for HR-related inquiries, managing the HR inbox and responding to employee questions in a timely and professional manner.
Triage inquiries, resolve complex or sensitive issues when possible, and escalate unresolved matters as needed.
Administer health and welfare benefits, including medical, dental, vision, and ancillary plans.
Manage benefit enrollments, changes, and terminations, including COBRA administration.
Ensure accurate data transfer and reconciliation between the HRIS and benefit vendor systems.
Maintain benefits system configuration and support data integrity efforts.
Plan and execute open enrollment activities.
Maintain employee records and ensure data accuracy within the HRIS (Paylocity).
Analyze and process employee lifecycle transactions including hires, terminations, and job changes.
Conduct audits of HR and benefits data and support reporting needs, including benefit eligibility and ad hoc reports.
Manage onboarding and offboarding processes and other HR operational workflows.
Administer employee accommodation requests and support the ADA interactive process, escalating as needed.
Administer leave processes for the Talent consultant population, coordinating with internal teams and external vendors.
Partner with Finance, Staffing Operations, and external vendors to support accurate and timely processing.
Identify recurring issues, trends, or process gaps and communicate them to leadership.
Build knowledge of benefits compliance requirements, including ACA, and support related tracking, reporting, and audit activities.
Perform other duties as assigned.

Required Qualifications

Strong verbal and written communication skills.
Strong attention to detail and organizational skills.
Ability to manage multiple workflows and prioritize effectively.
Ability to follow established processes and use sound judgment within defined guidelines.
Customer-focused approach to employee support.
Basic understanding of HR practices, including benefits administration and HR operations.
Proficient with Microsoft Office Suite or related software.
Proficient with, or able to quickly learn, HRIS systems (Paylocity preferred) and benefits platforms.
Bachelor’s degree in Human Resources, Business Administration, or related field preferred, or equivalent experience.
Approximately 2–4 years of HR or People Operations experience, with exposure to benefits administration and HR systems.

Technologies

Microsoft Office Suite
Paylocity

Compensation

Compensation: Competitive base salary of $62,500–$78,000 per year, depending upon experience.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources

Keywords

Human Resources Coordinator, HR Coordinator, HR Admin, Staffing Industry experience, People Operations Specialist, HR Operations Specialist, People Operations Coordinator, Human Resources Specialist, Benefits Administrator

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