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1d ago

Sr. Human Resources & Operations Administrator

Stanford University Stanford, CA

Stanford, CA

1d ago

$33 - $38/hr Full time Senior Administrative Support Application Tracking System

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Job Description

Based in Stanford, California, this hybrid role sits within Stanford University’s School of Engineering, delivering senior level HR support, policy interpretation, and data-informed decision support. The position coordinates HR operations within a collaborative team, balancing complex transactions with ongoing process improvements to support faculty and staff.

Responsibilities

Process a range of compensation and benefits transactions while ensuring alignment with university policies and guidelines.
Advise managers on basic to complex compensation and benefits questions and escalate to senior HR staff as needed.
Answer routine disability, leave, and workers' compensation inquiries and explain applicable procedures to employees and managers; draft related communications.
Coordinate with disability leave and workers' compensation specialists when appropriate.
Support data entry and record retention within the HRIS/People Analytics function.
Generate regular HR metrics reports from the HCM system to support compliance and audits; create customized reports as requested.
Assist in communicating the annual performance appraisal process and track incoming forms; address inquiries about the program and related technology.
Support the candidate experience in talent acquisition, including job postings, screening, interview scheduling, collecting feedback, and candidate disposition.
Assist in coordinating staff onboarding and exit processes; liaise with central university offices as needed.
Handle high volume HR transactions using SOPs and university guidelines for hiring, personnel changes, reclassifications, and related activities.
Advise on documentation requirements to ensure compliance with university and legal requirements.
Maintain personnel and HR-related files with careful attention to accuracy and confidentiality.
May serve as a team lead, overseeing day-to-day work, scheduling, workload prioritization, onboarding new staff, and providing performance input.
Align work with Stanford HR policies, procedures, and applicable laws at the local, state, and federal levels.
Foster an inclusive workplace culture where all employees feel valued, respected, and empowered.

Requirements

Associate Degree and at least 2 years of relevant HR experience, or an equivalent combination of education and experience.

Education & Experience (Desired)

Bachelor’s Degree
Proficiency with Google Drive and Smartsheet or similar workflow/project management tools
Proficiency with HRMS platforms and data analysis/reporting software

Pay Range

The expected pay range is $33.54 to $38.96 per hour.

Technologies

Smartsheet
Google Drive
Google Suite
Microsoft Office Suite
HCM system
ATS

Physical Requirements

Frequently stand or walk, sit, perform desk-based computer tasks, and use a telephone.
Occasionally write by hand, bend or twist, reach above shoulders, perform fine manipulation, lift up to 10 pounds, and sort/file paperwork.
Rarely kneel or crawl and operate foot or hand controls.

Working Conditions

Travel on campus to schools and units as needed.
This is a hybrid position requiring a weekly on-site presence.

Working Standards

Interpersonal skills: collaborate effectively with Stanford colleagues and external partners.
Promote a culture of safety by adopting responsible behaviors and communicating safety considerations.
Commitment to adhering to University policies and procedures, including the Administrative Guide.

Technical Competencies

Strong attention to detail and proficiency with business applications (Microsoft Office, Google Suite).
HCM/ATS experience preferred; ability to handle highly confidential information with discretion.
Basic experience with electronic legal or HR requirements is preferred.

Trust and Accountability

Contributes to organizational goals and supports colleagues to achieve success.
Meets deadlines and maintains confidentiality of sensitive information.
Respects diverse backgrounds and fosters a professional, respectful environment.

Operational and Organizational Insights

Understands organizational functions and identifies subject matter experts for inquiries.
Recognizes opportunities to adapt HR processes to diverse cultural needs and stays current with reporting structures.
Demonstrates a willingness to learn new technologies to improve HR services.

Customer Focus

Gathers insights into customer needs and delivers consistent, high quality solutions.
Maintains regular communication, meets SLAs, and builds strong client relationships.
Owns issues from request through resolution and seeks feedback to improve services.

Communication

Active listening and clear written and verbal communication; asks clarifying questions as needed.
Tailors messaging to the audience and keeps manager and team informed of progress.

Collaborative Problem Solving

Delivers service with standard tools while seeking continuous improvement.
Performs root cause analysis, scopes solutions within resources and timelines, and documents results clearly.
Fosters cross-team collaboration and professional relationships while handling conflicts constructively.

Courage

Makes informed, timely decisions and adapts to change and uncertainty as part of the role.
Maintains focus on goals while supporting consensus and respectful collaboration.

Exhibiting Leadership

Upholds organizational values and promotes fairness, respect, and inclusion.
Communicates with empathy and openness to support colleagues and learners alike.
Encourages experimentation with new ideas and approaches to HR processes.

Certificates and Licenses Required

aPHR or SHRM-CP / PHR preferred

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