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Human Resources Generalist

Family Solutions Monroe, LA

Monroe, LA

Today

$50k - $55k/yr Part time Administrative Support Benefits Administration Coordinator

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Job Description

Family Solutions is hiring a part-time Human Resources Generalist to support day-to-day HR operations in Monroe, Louisiana. The role partners with the Human Resources Manager and division leaders to help ensure HR processes are accurate and compliant across recruiting, onboarding, payroll support, benefits administration, and employee relations.

Role Overview

The Human Resources Generalist provides administrative support across the employee lifecycle. Key focus areas include payroll coordination, employee changes in HR and payroll systems, benefits and insurance process assistance, maintenance of confidential personnel records, and coordination of training and documentation. The position also supports credentialing-related activities and helps with HR policy and workflow development.

Key Responsibilities

Coordinate recruitment activities, including job postings, candidate communication, interview scheduling, background checks, and pre-employment requirements
Coordinate onboarding and offboarding across organizational divisions
Assist with payroll processing, ensuring accurate and timely handling of wages, deductions, benefits, bonuses, commissions, reimbursements, and other approved payments
Reconcile payroll information, document corrections, and assist in preparation for weekly payroll processing
Serve as a trained secondary payroll resource and provide payroll coverage as scheduled or needed
Process approved employee changes in HR and payroll systems, including pay, position, supervisor, location, and employment-status changes
Assist with employee benefits and insurance processes, including enrollment support, qualifying life events, employee questions, and separation-related notices
Maintain accurate, complete, and confidential employee personnel records
Conduct routine audits of personnel, payroll, credentialing, and training records
Track employee leave documentation, required notices, certifications, and return-to-work information under the direction of the Human Resources Manager
Respond to routine employee questions and escalate sensitive, complex, or high-risk matters appropriately
Provide administrative support for workplace investigations, employee-relations matters, corrective actions, and performance-management processes
Assist with developing HR policies, procedures, forms, and standard operating procedures
Help maintain the Employee Handbook and related HR materials based on approved company policies and applicable requirements
Coordinate employee training assignments, track completion, and maintain training records
Prepare, route, track, and store approved offer letters, employment agreements, contracts, and other employment documents
Maintain job, compensation, and employee data and prepare recurring workforce reports
Collaborate with departments and divisions to address HR needs and improve the employee experience
Support approved HR processes related to attendance, documentation, corrective action, onboarding, and employee relations for designated leadership teams
Assist corrections-related credentialing file tasks, including facility-specific requirements, provider documentation, peer file reviews, and workforce records
Support HR processes for counseling, pediatric therapy, construction-site counseling, and healthcare staffing operations
Assist as needed with collaborative practice agreements between psychiatrists and psychiatric nurse practitioners
Support development and continued implementation of an applicant tracking system and HR workflow processes
Maintain professional relationships with payroll, benefits, credentialing, and other HR-related vendors
Support HR projects, audits, reporting, and process-improvement initiatives
Identify recurring administrative issues, incomplete processes, and workforce trends and communicate recommendations to the Human Resources Manager
Maintain an understanding of applicable agency contracts and memoranda of understanding, and track employee-related compliance requirements
Maintain knowledge of applicable employment, privacy, and healthcare-related requirements, including HIPAA and HITECH
Protect confidential employee, payroll, company, and patient information
Perform other HR-related duties and projects as assigned

Required / Preferred Qualifications

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred
Minimum of three years of experience in human resources, payroll, healthcare administration, credentialing, or a closely related role preferred
Experience in healthcare, behavioral health, mental health, pediatric therapy, ABA, correctional healthcare, or healthcare staffing preferred
Working knowledge of HR principles, employment practices, and federal, state, and local employment requirements
Experience processing payroll and working with payroll or HR information systems
Experience with provider credentialing and maintaining compliance documentation preferred
Understanding of employee onboarding, offboarding, benefits, personnel records, and training administration
Excellent written and verbal communication skills
Strong organizational skills, time management, and follow-through
High level of accuracy and attention to detail
Ability to manage multiple deadlines and changing priorities within a part-time schedule
Ability to handle sensitive and confidential information with discretion
Ability to recognize when an employee matter should be escalated to the Human Resources Manager
Ability to work independently while collaborating effectively with HR, leadership, supervisors, and employees
Ability to respond to electronic communications in a timely manner
Strong information-research and problem-solving skills
Proficiency in Microsoft Office including Word, Excel, Outlook, and Teams
Ability to learn payroll, HR, applicant tracking, credentialing, and other company systems
Healthcare or clinical operations knowledge preferred
Ability to establish priorities and coordinate day-to-day responsibilities independently
SHRM-CP, PHR, or similar HR certification preferred but not required
Must be available during established payroll-processing periods and other critical HR deadlines

Schedule and Work Location

Approximately 20-25 hours per week
Monday through Friday; day shift
Specific workdays and hours will be established based on departmental and payroll-processing needs
Additional availability may occasionally be required during payroll deadlines, open enrollment, audits, or other time-sensitive HR activities
In-person role in Monroe, Louisiana

Compensation

$24.00 per hour
$50,000.00 to $55,000.00 per year

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Technology and Compliance Requirements

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams
HIPAA
HITECH

Job Type and Relocation

Part-time
Relocation: Monroe, LA 71201 (Relocate before starting work required)

Disclaimers

Duties and responsibilities listed are essential job functions and may be subject to reasonable accommodation
Requirements reflect the minimum level of knowledge, skills, and abilities necessary to perform the position satisfactorily
Employees should refer to the company handbook and applicable clinical policies and procedures for additional employment-related requirements
This job description is not intended to be an exhaustive list of every duty, responsibility, or requirement
Employees may be required to perform other job-related duties or follow additional instructions as requested by their supervisor or management
Family Solutions - Practice Management Solutions is an equal opportunity employer; employment decisions are made without regard to any status protected by applicable federal, state, or local law

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