In this in-person, office-based Human Resources Generalist Manager role in Central Oregon, you will own the day-to-day HR function while serving as a responsive resource and close partner to the Executive Team. The position is based in Redmond, OR and includes hands-on management of leaves, benefits administration, workers’ compensation, unemployment claims, training, performance management, and offboarding.
Role Overview
As the primary HR support in the office, you will manage critical HR operations end to end, ensuring compliant and timely processing across leave administration, claims handling, benefits coordination, payroll and HRIS support, and employee-facing HR activities. You will also provide day-to-day guidance to Branch Leaders, Supervisors, and Employees while maintaining consistent documentation throughout performance management and offboarding.
Key Responsibilities
- Manage leave of absence programs including FMLA, OFLA, ADA accommodation, and personal and medical leave, with compliant, accurate, and timely processing.
- Act as the first point of contact for HR by monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line promptly and professionally.
- Administer workers’ compensation end to end, including claim intake, reporting, carrier coordination, return-to-work planning, and record-keeping.
- Handle unemployment claims by managing responses, documentation, and participation in hearings.
- Administer benefits enrollment and eligibility, coordinate with vendors, and address Employee inquiries.
- Support payroll processing and the HRIS, including processing wage garnishments and employment or income verifications within required timeframes.
- Own the Employee Training Program and provide day-to-day HR support to Branch Leaders, Supervisors, and Employees.
- Lead performance management and offboarding with consistent documentation.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
- Minimum 5 years of progressive Human Resources Generalist, HR Manager, or HRBP experience, including hands-on work with benefits administration, leave management, workers’ compensation, and unemployment claims.
- Ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader.
- Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels.
- High integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations.
- Strong judgment, problem-solving ability, and adaptability to shifting priorities and business needs.
- Ability to work effectively in a fast-paced environment with reliable, predictable, and punctual attendance.
- Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations.
- Background in senior care, assisted living, skilled nursing, or in-home care.
Preferred Qualifications
- PHR, SHRM-CP, or higher HR certification.
- Prior experience in home care, healthcare, or a multi-site or branch services organization.
- Experience and comfort working in a tech-forward role, including being comfortable with a variety of software and devices.
Tools and Compliance
- Technologies: HRIS, HIPAA
- Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI.
Compensation and Location
- Location: Redmond, OR (onsite)
- Salary: USD 85,000 - 100,000 per year
Benefits
- Paid Time Off and Paid Holidays*
- 100% Company-Paid Dental Insurance and Vision Insurance*
- 100% Company-Paid $25,000 Life Insurance Policy*
- 100% Company-Paid Employee Assistance Program, available 24/7, including mental health counseling sessions, financial coaching, provider referrals, and childcare resources
- Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
- 401(k) Retirement Program with Employer Match*
- Professional Development: ongoing education, wraparound support, and leadership coaching
- A Next-Level, Comprehensive Training and Orientation Week
- Supportive team to work alongside!
About the Organization
Caring for Others is a family-owned organization with 20 years of experience raising standards for in-home care. The organization builds teams of mission-obsessed experts and follows proven systems and disciplined execution to deliver exceptional care to Employees, Clients, and Communities. This role supports a culture that powers meaningful careers while maintaining a process-driven approach to care.
How You Will Make an Impact
You will own the day-to-day HR function in the office, from inbox support to leaves, benefits, workers’ comp, and training, partnering closely with the Executive Team. The role is hands-on and designed for someone who brings order, compliance, and cost control across key HR processes, in an in-person setting in Central Oregon (Redmond, OR).
