The Human Resources Coordinator supports daily people operations for an urgent care network in Pinellas Park, FL. This role serves as the primary contact for staff questions and manages the full employee lifecycle, including recruitment, onboarding, credentialing, compliance, and employee relations.
Role Overview
In this position, you will oversee human resources operations for approximately healthcare and administrative employees. The role combines recruitment coordination, onboarding administration, credential tracking, and compliance-focused employee file maintenance, while also addressing employee relations needs in an objective and timely manner.
Key Responsibilities
- Manage recruitment by posting open positions and screening applicants.
- Coordinate interviews between candidates and managers.
- Conduct onboarding for new hires, including sending offer letters, initiating background checks and drug screening, and ensuring required documentation is collected for the personnel file prior to hire.
- Track medical credentials to confirm that clinical staff maintain active licenses and certifications and that required documents are available for billing credentialing.
- Maintain employee files in strict compliance with HIPAA, OSHA, CLIA, and Department of Labor standards.
- Resolve staff grievances objectively and escalate complex legal or behavioral matters to the Human Resources director when needed.
- Support clinic managers with performance management, disciplinary actions, and annual review cycles.
- Drive culture initiatives aimed at reducing burnout and improving retention across high-stress clinical shifts.
Qualifications
- Minimum 2 years related experience preferred.
- Healthcare experience preferred.
- High school diploma/GED required; Bachelor’s degree in human resources or related field preferred.
- Strong verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Excellent organization and attention to detail.
- Working understanding of human resource principles, practices, and procedures.
- Proficiency with HRIS platforms, ATS tracking software, and automated payroll systems.
- Excellent time management skills and the ability to meet deadlines.
- Ability to function effectively in a fast-paced and sometimes stressful environment.
- Proficiency with Microsoft Office Suite.
- Discretion and an absolute commitment to confidentiality when handling sensitive medical and personal data.
- SHRM-CP or PHR certification is a plus.
Screening, Training, and Compliance Requirements
- Must pass a level II background check and drug screen.
- Must maintain current training as required by Operation PAR, Inc. policies.
Location and Work Conditions
- Location: Pinellas Park, FL (onsite)
- Schedule requirement: not specified
Compensation
- Salary: USD 21 to 24 per hour
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds at times.
Technology Stack
- HRIS platforms
- ATS tracking software
- Automated payroll systems
- Microsoft Office Suite
