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Human Resources Operations Coordinator

Tilebar | Soho Studio LLC New York, NY

New York, NY

Today

$70k - $80k/yr Full time Coordinator Dayforce Employee Lifecycle

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Job Description

TileBar | Soho Studio LLC is hiring a Human Resources Operations Coordinator to support HR systems, employee data, and Total Rewards operations in a hybrid setup from New York.

Responsibilities

Answer employee and manager questions on HR processes, policies, benefits, and HR systems using a ticketing platform to document requests and ensure timely follow-up.
Support employee lifecycle activities, including onboarding, job and organizational changes, and offboarding.
Maintain accurate employee records and handle sensitive information with discretion.
Spot recurring questions and process gaps, then help improve resources and workflow efficiency.
Act as a Dayforce resource by helping users navigate the system, troubleshoot issues, and maintain data quality.
Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, with an emphasis on Finance requests.
Use Excel to organize, reconcile, and analyze data; investigate discrepancies and communicate findings clearly and practically.
Assist with annual open enrollment, including employee communications, enrollment questions, and coordination with the benefits broker and vendors.
Review and reconcile benefits invoices, research discrepancies, and coordinate resolutions with vendors and internal partners.
Support the annual compensation planning cycle through data preparation, system administration, reporting, and leader follow-up.
Help HR leadership research market data and maintain compensation structures, job information, and pay bands.
Partner with HR and Finance to ensure accuracy and alignment across headcount, organizational, benefits, and compensation data.

Requirements

2+ years of experience in HR operations, HR coordination, or a related role.
Strong attention to detail with the ability to manage multiple requests while maintaining follow-up.
Confidence working with HR systems and data; Dayforce experience is strongly preferred.
Strong Excel skills and interest in using data to answer questions and solve problems.
Proactive, process-minded approach that identifies unclear or inefficient areas and drives improvements.
Sound judgment to work autonomously, protect confidential information, and escalate sensitive or complex matters appropriately.
Clear, helpful communication with employees, leaders, Finance, and external partners.

Technologies

Dayforce
Excel

Benefits

401(k) with Company Match
Flexible Spending Account
Health, Dental and Vision Insurance
Company-Paid Life & AD&D Coverage
Company-Paid Telehealth Program
Supplemental Health Benefits
Company-Paid Disability Insurance
Pet Health Insurance & Wellness Plan
Employee Assistance Program
Paid Time Off and Personal Days

Location and Work Model

New York, NY (Flatiron HQ) – 3 days onsite, 2 days remote
Hybrid role requires working onsite at Flatiron HQ at least three days per week
Capacity to work remotely for the remainder of the week

Reporting and Department Support

Reports to: Total Rewards and Analytics Manager
Supports other areas of the department: Learning and Development, Recruiting

Talent Standards for Success

Results Ownership & Accountability
Collaboration & Team Contribution
Organizational Mindset
Adaptability & Continuous Improvement
Judgment & Problem Solving

Compensation

$70,000–$80,000 per year
Actual compensation is based on factors unique to each candidate, including skill set, level of relevant experience, and specific work location
Salary ranges for positions based in other locations may differ based on cost of labor in that location

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