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Human Resources Coordinator

Alterra Mountain Company Denver, CO

Denver, CO

Today

$21 - $29/hr Full time Administrative Support Background Checks Coordinator

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Job Description

Alterra Mountain Company supports eligible employees with an extensive benefits package and a hybrid, people-first workplace. Enjoy free Ikon Pass and additional skiing or riding privileges for eligible employees and dependents, along with discounts for friends and family across Alterra resorts. You will also have Flexible Time Off (FTO) and Paid Time Off (PTO) options, robust health coverage, and access to 401(k) matching, EAP, and more.

This HR Coordinator role is based in Denver, CO (hybrid) at company headquarters in the dog-friendly RiNo Art District. The position helps keep the employee lifecycle running smoothly for both the Denver headquarters and Ski Butlers, while maintaining accurate HRIS records and ensuring timely responses to employee and external requests.

Responsibilities

Administer new hire onboarding tasks and paperwork, including background checks, I-9 verification, and coordinating scheduling and facilitation of new hire orientation sessions.
Prepare new hire welcome packets and assist with workstation setup, ensuring employees are equipped to start strong.
Coordinate orientation scheduling and new hire communications, including ongoing support through onboarding.
Support Ski Butlers seasonal onboarding and offboarding activities.
Respond to employment verification requests in a timely manner.
Handle multiple incoming issues and concerns via a ticketing system and/or email, including sensitive or confidential matters, determining the appropriate course of action and response.
Support HR projects by tracking deliverables, monitoring timelines, and maintaining communication with HR leadership on project updates and due dates.
Process employee transactions including hires, transfers, promotions, data changes, terminations, and related updates.
Assist with promotions, separations, and status changes in the HRIS system, validating information and approvals to maintain compliant personnel files.
Answer general HR questions and escalate complex employee relations, compliance, or policy matters to HR leadership as appropriate.
Partner with third-party vendors (including First Advantage) to support background screening, address inquiries, manage billing processes, and collaborate with HR Technology on workflow enhancements and process optimization.
Prepare workforce reporting and support HR communication efforts, including maintaining the Shared Services internal communications platform (Field Guide), including content development, newsletter design, distribution, and platform administration.
Create and maintain an atmosphere that supports excellent guest service, and assist with additional duties as assigned.

Requirements

High level proficiency with MS Office applications.
Working understanding of Human Resources principles, practices, and procedures.
Experience using Workday and UKG preferred.
Ability to take initiative and follow through on short- and long-term assignments.
Ability to communicate effectively with HR leaders and across the organization.
Ability to manage multiple projects, timelines, and key deliverables.
Problem-solving skills for situations with limited standardization.
Strong professionalism and appreciation for confidentiality and sensitive information.
Excellent oral and written communication skills, including independent correspondence composition.
Interpersonal strength with an approachable, positive, and helpful demeanor, including culturally competent work experience.
Bachelor’s degree and 1–3 years in an HR Coordinator role, or an equivalent combination of education and experience.

Technologies

MS Office, Workday, UKG, HRIS, ticketing system, Field Guide, First Advantage

Compensation: USD 21–29 per hour.

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