Client Relationship Specialist

Client Relationship Specialist HR Jobs

2 jobs found

Today

Human Resources Business Partner

Pinnacle Employee Services LLC East Syracuse, NY

East Syracuse, NY

Today

$60k - $70k/yr Full time Benefits Administration Business Partner Client Relationship Specialist

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Job Description

Based in East Syracuse, New York, Pinnacle Employee Services LLC is looking for a hands-on Human Resources Business Partner to serve as the main liaison among Pinnacle, client companies, and Worksite Employees. This onsite role centers on managing payroll, benefits, and HR support, with a salary range of $60,000 to $70,000 annually, and requires at least two years of experience along with a high school diploma or equivalent.

Responsibilities

Handle routine inquiries from Worksite Employees about payroll, benefits, and HR matters independently, providing clear and timely information.
Offer accurate guidance with urgency while maintaining a professional, friendly, and empathetic approach.
Aim to resolve issues at first contact whenever feasible and escalate complex or sensitive cases to the appropriate Subject Matter Experts.
Foster effective collaboration with internal teams and client representatives to support HR services.
Process unemployment claims accurately and promptly, prioritizing the best interests of client companies, and attend hearings when required.
Interpret payroll and HR policies and provide guidance to clients and Worksite Employees.
Stay current on federal, state, and multi-state employment regulations and ensure labor law postings are present at client sites.
Develop, maintain, and update employee handbooks and client policies; coordinate harassment prevention and workplace training.
Lead workplace and harassment investigations in collaboration with clients and Worksite Employees.
Coordinate additional training initiatives as requested by client companies and assist with workers’ compensation documentation for on-leave employees.
Report workers’ compensation claims under the Master policy for clients and provide accurate benefit guidance and respond to related inquiries.
Reprint and distribute payroll documents (pay stubs, W-2s, and other records) for current and former Worksite Employees.
Maintain a minimum of five client touchpoints per week via virtual or in-person meetings and supply necessary forms and materials to client sites.
Develop and maintain Excel spreadsheets to meet client needs and support the implementation of new policies and procedures.
Learn and effectively utilize the PRISM HRIS system and participate in conferences and professional development to stay current with HR best practices.
Perform additional duties and special projects as assigned by management.

Requirements

Valid driver’s license is required due to travel to client sites.
Read, write, and speak English proficiently.
Driver's license is a must have.

Technologies

Microsoft Office
Excel
PRISM

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Physical requirements

Able to drive to client sites
Able to stand, sit, walk, drive, and use a monitor, keyboard, and other standard office equipment as needed

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Today

Human Resource Specialist

Insperity Support Services, L.P. San Diego, CA

San Diego, CA

Today

$70k - $75k/yr Full time Benefits Administration Business Partner Client Relationship Specialist

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Job Description

The Human Resource Specialist role in San Diego, CA, onsite, supports client organizations by aligning HR resources and Insperity HR solutions to improve performance and regulatory compliance. Acting as a trusted HR partner to client management, the role guides employee relations, performance improvement, and workforce strategy.

Responsibilities

Oversee a portfolio of client engagements, actively contributing to client success and growth while sustaining high levels of satisfaction and retention.
Advise client leadership and key decision makers, applying comprehensive knowledge of employee relations, regulatory interpretation and compliance, benefits, wage and hour, and performance management and development.
Collaborate with client management to align HR business strategy and goals across the organization.
Consult with client management on HR related issues, propose new HR strategies, and provide guidance when appropriate.
Evaluate HR related needs and partner with client leadership to strategize effective responses.
Analyze trends with internal partners to develop solutions, programs, and policies that ensure compliance and mitigate risk.
Cultivate relationships with internal and client partners to deliver value added services and solutions to client management and decision makers.
Manage and resolve complex employee relations matters through thorough, objective investigations.
Maintain up to date knowledge of legal requirements governing daily employee management to minimize risk and ensure compliance; collaborate with internal support teams including DEI, FLSA, background screening, benefits, and Centers of Excellence.
Provide performance management guidance to client management, including conflict resolution, coaching, counseling, career development, and disciplinary actions.
Work with client leadership to improve work relationships, boost morale, and strengthen teamwork to support retention.
Deliver HR policy guidance, interpretation, and best practice recommendations.
Offer input on organizational structure and assist with workforce and succession planning in collaboration with client leadership.
Assist in identifying and evaluating training needs for client management to ensure objectives are met.
Proactively engage with client leadership to understand evolving organizational strategy and goals.
Ensure all client interactions are properly documented in the appropriate client management systems and databases.

Requirements

Bachelor’s Degree in Human Resources, Business Administration or a related field, or equivalent work experience.
Two to five years of related Human Resources experience.
PHR, SPHR and/or SHRM-CP or SHRM-SCP certification is preferred.

Benefits

Generous paid time off
Medical benefits
Dental benefits
Vision benefits
Health and wellness support
Paid volunteer hours

Travel

Up to 15 percent travel may be required.

Pay Transparency

Salary for this role in the Los Angeles area is USD 70,304 to 75,049 per year.

Why Insperity?

Flexibility: More than 80 percent of Insperity roles offer flexibility to balance time with teammates, clients, family, and community.
Career Growth: Access to continuous learning programs, mentorship opportunities, and ongoing training to support advancement.
Well-Being: A comprehensive total rewards package including generous PTO, leading medical, dental, and vision coverage, health and wellness support, and paid volunteer hours.

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Client Relationship Specialist HR Jobs

Human Resources Business Partner

Human Resource Specialist

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