The City of Eugene, Oregon is seeking a Regular budgeted Human Resources Coordinator to join the Employee Resource Center onsite in Eugene. This role centers on recruitment, partnerships, and delivering an outstanding candidate and customer experience across city departments. The position offers an hourly wage of USD 3,131 to 3,903 and requires at least four years of progressively responsible clerical or administrative experience, including two years in Human Resources, paired with a high school diploma or GED.
Responsibilities
- Collaborate with hiring managers and teams across the organization to actively support recruitment and selection efforts.
- Provide courteous, professional service to the public, supervisors, and City employees from diverse backgrounds.
- Advise supervisors and management on general legal, contractual, policy, and past-practice aspects of recruitment and other HR matters.
- Apply expertise to design and implement effective hiring processes and identify creative recruitment strategies and outreach opportunities.
- Carry out paraprofessional duties that support the Employee Resource Center.
- Assist with research and reporting; develop and maintain databases and spreadsheets related to recruitment trends and employee information.
- Verify, track, and update information for reporting, analysis, and classifications with accuracy.
- Develop and maintain complex recordkeeping systems for recruitments, background checks, and other data as assigned.
- Support data analysis, processing, and HR administration.
- Review employee change requests for compliance with policies and labor contracts.
- Support bargaining and grievance responses through data collection and reporting.
- Prepare and distribute various reports on a periodic or ad hoc basis.
- Deliver engaging presentations and training sessions.
- Maintain confidentiality of employee and candidate information and records at all times.
- Performs related duties as assigned.
Requirements
- Four years of progressively responsible clerical or administrative support experience with strong customer service, including at least two years in Human Resources or a role interpreting rules, regulations, policies, and procedures and maintaining complex records or databases.
- Experience working with confidential or sensitive information is preferred.
- High school diploma or GED equivalent.
- Associate or college coursework related to human resources, business administration, psychology, public administration, or a related field is preferred.
- Must pass a background check.
- Ability to provide effective, respectful, and inclusive customer service at all times.
- Demonstrated tact and discretion in handling sensitive and confidential situations.
- Commitment to a respectful and inclusive work environment, building trust with internal and external customers.
- Capacity to manage multiple priorities flexibly and collaborate with team members to achieve initiatives.
- Ability to develop strong working relationships with internal clients and external partners.
- Effective written and verbal communication; proficient with computers, software, internet research tools, reporting applications, and databases.
- Willingness to apply strengths and skills in service to the organization and customers.
- Promote respectful and inclusive communication across audiences and platforms.
- Interpret applicable laws and policies, contract terms, and federal, state, and local regulations; apply them appropriately.
- May schedule or supervise others' work activities and provide training to support staff, temporary clerical workers, or volunteers.
- The City may consider an equivalent combination of education and experience to satisfy minimum qualifications.
Benefits
- Bilingual Pay Benefit
- Non-Represented Retirement Program
About the Regular Position
The regular position is an ongoing, budgeted role within the City’s workforce.
About the Limited Duration Position
This Limited Duration assignment could last up to 12 months based on business needs. Current limited duration employees do not have rights to their previous positions, and limited duration roles are at-will with no probationary period.
About the Acting in Capacity (AIC) Assignment
For current City of Eugene employees (excluding limited duration), the AIC assignment may run for up to 12 months per business need. You must meet the minimum qualifications and obtain supervisor approval to apply. If you are on probation, supervisory approval for the AIC assignment may be affected. Union representation continues during the AIC assignment.
Examples of Duties Performed
- Proactively support recruitment and selection activities by partnering with hiring managers and teams organization-wide.
- Provide courteous customer service and engage with the public, supervisors, and City employees from diverse backgrounds.
- Advise supervisors and management on legal, contractual, policy, and past practice aspects of recruitment and other HR issues.
- Structure and deliver effective hiring processes and identify creative recruitment strategies and outreach opportunities.
- Carry out paraprofessional duties supporting the Employee Resource Center.
- Assist with research, reporting, and data management related to recruitment and employee information.
- Verify, track, and update information for reporting, analysis, and classifications.
- Maintain complex recordkeeping and tracking systems for recruitments, backgrounds, and related data.
- Assist with data analysis, processing, and administration.
- Review employee change requests for policy and labor contract compliance.
- Support bargaining and grievance responses through data collection and reporting.
- Prepare and distribute reports on a regular or requested basis.
- Deliver engaging presentations and training sessions.
- Maintain confidentiality of employee and candidate information and records.
- Perform other duties as assigned.
Supplemental Information
Bilingual Pay Benefit: Pay up to 5% of base salary contingent on bilingual proficiency and qualification requirements.
Non-Represented Retirement Program: Eligible employees receive a 6% employee contribution and employer retirement contributions through PERS; if the employee contributes at least 1%, the City adds a 3% contribution to a deferred compensation program.
What to Expect from our Selection Process
Applications are screened against relevant knowledge, abilities, skills, and experience; the process may include tests and evaluations, background checks, and records verification. Some roles may require psychological evaluation, physical examination, or drug testing. The overall process may take 4–6 weeks after posting closes.
Diversity, Equity, and Inclusion
The City of Eugene is committed to a respectful work environment and values diversity. We encourage applications from women, people with disabilities, and communities of color.
Accommodations and Eligibility
The City complies with the Americans with Disabilities Act and provides accommodations upon request. In accordance with the Immigration Reform and Control Act, eligible candidates must provide documentation proving eligibility to work in the United States; E-Verify is not used by the City.
