Employee Support Center

Employee Support Center HR Jobs

2 jobs found

30d ago

Human Resources Support Services Officer (People & Internal Operations)

Miami-Dade County Miami-Dade County, FL

Miami-Dade County, FL

30d ago Closed

$58k - $103k/yr Full time Administrative Support Background Screening Candidate Screening

This position is no longer accepting applications (closed Nov 2, 2026).

Job Description

The Human Resources Support Services Officer in the New Hire Center provides operational support to the HRD Support Services Manager. This onsite role supports core new hire and preboarding activities, coordinates workflows, assists with training, and completes administrative tasks and reconciliations, including escalated transactions and special projects as assigned.

Key Responsibilities

Provide day-to-day support to the HRD Support Services Manager for New Hire Center operations, including new hire processing.
Support New Hire Center operations by providing day-to-day assistance with employment eligibility verification.
Support day-to-day New Hire Center functions related to background screening.
Assist with other preboarding requirements as part of New Hire Center operations.
Coordinate workflows to support timely processing and internal operations.
Support staff training and oversight.
Handle escalated transactions and participate in special projects.
Perform transaction reconciliation and other administrative functions as needed.
Serve as backup to the Manager as needed.

Qualifications

Bachelor’s degree.
At least one year of progressively responsible experience in human resources or personnel administration, including document processing and employment and/or background screening.
Additional experience in human resources or personnel administration, including document processing and employment and/or background screening, may substitute for the required college education on a year-for-year basis.

Compensation

Salary: USD 58,271 to 103,371 per year.

Benefits

Medical, dental, vision, and disability insurance.
Optional 457 pre-tax savings plans.
Optional Flexible Spending Accounts (FSAs).
13 paid holidays.
One birthday holiday.
Three floating holidays.
Accrued vacation and sick leave.
Automatically enrolled in the Florida Retirement System (FRS) with a 3% pre-tax employee contribution.

Recruitment and Eligibility Notes

Selected applicants must successfully pass a background screening, including fingerprinting, employment verification, and credential reviews (among other checks).

Miami-Dade County is an Equal Opportunity Employer. Applicants and employees are protected from discrimination in accordance with local, state, and federal laws.

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2mo ago

Human Resources Support Center Representative

Northwell Health Lake Success, NY

Lake Success, NY

2mo ago Closed

$47k - $75k/yr Full time Administrative Support Benefits Administration Employee Support Center

This position is no longer accepting applications (closed Sep 4, 2026).

Job Description

Northwell Health is seeking a Human Resources Support Center Representative to provide frontline HR assistance for employees and managers. In this onsite role in Lake Success, NY, you will help people find answers, use HR self-service tools, and resolve routine HR questions while keeping clear documentation in the ticketing system. For issues that require deeper expertise, you will route matters to specialized HR teams for follow-up.

What you will do

Answer HR inquiries covering policies, procedures, benefits, and payroll.
Guide employees in using HR systems and tools to complete their requests.
Escalate complex issues to specialized HR teams when additional support is needed.
Maintain accurate records in ticketing systems to track requests and outcomes.
Support administrative tasks including employment verifications.
Educate employees on available HR resources and how to access them.
Perform other related duties as required.

Key qualifications

High school diploma or equivalent, required.
Associate’s Degree or an equivalent combination of education and related experience, preferred.
1–3 years of relevant experience, preferred.
Strong communication, problem-solving, proficiency in HR systems, and multitasking abilities, preferred.
Call center background, preferred.

Role details

Location: Lake Success, NY (onsite)
Pay: USD 47,476 - 75,012 per year
Experience: 1 years minimum

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Employee Support Center HR Jobs

Human Resources Support Services Officer (People & Internal Operations)

Human Resources Support Center Representative

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