Human Resources Support Services Officer (People & Internal Operations)

The Human Resources Support Services Officer in the New Hire Center provides operational support to the HRD Support Services Manager. This onsite role supports core new hire and preboarding activities, coordinates workflows, assists with training, and completes administrative tasks and reconciliations, including escalated transactions and special projects as assigned.

Key Responsibilities

• Provide day-to-day support to the HRD Support Services Manager for New Hire Center operations, including new hire processing.
• Support New Hire Center operations by providing day-to-day assistance with employment eligibility verification.
• Support day-to-day New Hire Center functions related to background screening.
• Assist with other preboarding requirements as part of New Hire Center operations.
• Coordinate workflows to support timely processing and internal operations.
• Support staff training and oversight.
• Handle escalated transactions and participate in special projects.
• Perform transaction reconciliation and other administrative functions as needed.
• Serve as backup to the Manager as needed.

Qualifications

• Bachelor’s degree.
• At least one year of progressively responsible experience in human resources or personnel administration, including document processing and employment and/or background screening.
• Additional experience in human resources or personnel administration, including document processing and employment and/or background screening, may substitute for the required college education on a year-for-year basis.

Compensation

Salary: USD 58,271 to 103,371 per year.

Benefits

• Medical, dental, vision, and disability insurance.
• Optional 457 pre-tax savings plans.
• Optional Flexible Spending Accounts (FSAs).
• 13 paid holidays.
• One birthday holiday.
• Three floating holidays.
• Accrued vacation and sick leave.
• Automatically enrolled in the Florida Retirement System (FRS) with a 3% pre-tax employee contribution.

Recruitment and Eligibility Notes

Selected applicants must successfully pass a background screening, including fingerprinting, employment verification, and credential reviews (among other checks).

Miami-Dade County is an Equal Opportunity Employer. Applicants and employees are protected from discrimination in accordance with local, state, and federal laws.