HR Jobs in Chevy Chase, MD

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People Operations Coordinator

Chevy Chase Club Chevy Chase, MD

Chevy Chase, MD

Today

$69k - $90k/yr Full time Administrative Support Coordinator Employee Records

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Job Description

Join Chevy Chase Club as the primary coordinator for day-to-day People Operations, supporting the team member experience for 500+ employees onsite in Chevy Chase, MD.

Responsibilities

Act as the first point of contact for employee and management questions related to People Operations
Deliver high-touch customer service for team members and applicants
Maintain a welcoming, professional environment within People Operations
Handle employee files and records with strict confidentiality, discretion, and compliance
Coordinate onboarding, orientation, and offboarding processes
Support employees with benefits enrollment, payroll questions, employment verifications, and general HR inquiries
Manage departmental communications, correspondence, calendars, and office organization
Coordinate recruiting activities, including job postings, career fairs, interview scheduling, and candidate communications
Assist department leaders with staffing needs and onboarding initiatives
Support seasonal hiring and large-scale recruiting initiatives
Maintain accurate, timely employee data in Human Capital Management (HCM) systems
Assist payroll administration by processing changes, tracking documentation, and responding to payroll-related inquiries
Generate reports and support workforce analytics and recordkeeping
Support employee relations initiatives and help address concerns professionally and confidentially
Coordinate employee wellness programs, recognition efforts, and engagement activities
Support a positive workplace culture aligned with Club values and service standards
Assist with compliance across federal, state, and local employment laws and regulations
Maintain required labor law postings, documentation, and audit records
Support administration of policies, procedures, compensation programs, and benefits processes
Recommend operational process improvements to enhance efficiency

Requirements

Associate's degree in Human Resources, Business Administration, or a related field preferred; equivalent experience considered
Minimum 3 years of administrative or human resources experience
Prefer experience in hospitality, private clubs, hotels, resorts, or other service-focused environments
Experience supporting a diverse workforce in a fast-paced environment
Strong proficiency in Microsoft Office Suite and Human Capital Management (HCM) systems
Bilingual in English and Spanish strongly preferred
Human Resources certification (SHRM-CP, PHR, or similar) is a plus
High-volume, seasonal staffing experience highly desirable

Knowledge, Skills & Abilities

Exceptional organization and attention to detail
Energy and a solution-oriented mindset
Dependability with strong follow-through
Proactive, forward-thinking approach with ability to anticipate needs and solve problems
High discretion and ability to handle sensitive information confidentially
Sound judgment balancing policy consistency with flexibility and compassion
Strong interpersonal skills to build trust and relationships at all levels
Friendly and approachable demeanor with confidence to be firm and professional when needed
Excellent verbal and written communication skills
Ability to manage multiple priorities and deadlines in a dynamic hospitality environment

Technologies

Microsoft Office Suite
Human Capital Management (HCM) systems

Hiring Process

Initial phone screening, followed by a virtual interview
Local finalists invited to the Club for an in-person interview and property tour

Location: Chevy Chase, MD (onsite) | Salary: USD 69,000 - 90,000 per year

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