HR Jobs in Mason, OH

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Human Resources Generalist

Quest Defense Systems & Solutions, Inc. Mason, OH

Mason, OH

Today

$73k - $86k/yr Full time Employee Records Hr Generalist Hr Operations

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Job Description

Quest Defense Systems & Solutions, Inc. is seeking an experienced Human Resources Generalist to support a hybrid, multi-state organization. In this role, you will help manage employee onboarding, HR communications, HR operations activities, and employee lifecycle administration, serving as a trusted HR resource from hire through offboarding.

Key Responsibilities

Lead and facilitate new employee orientation programs across multiple locations and states
Coordinate onboarding activities to deliver a positive, welcoming, and compliant employee experience
Prepare onboarding materials, presentations, and communication tools
Partner with managers and internal teams including Talent Acquisition, IT, and Payroll to support onboarding readiness
Support onboarding workflows and documentation within HR systems
Create, edit, and maintain HR communications across multiple channels
Develop and maintain communication templates, toolkits, and HR resource materials
Draft employee letters and other HR-related documentation
Support communication planning and execution for HR programs, meetings, and organizational updates
Support employee lifecycle activities, including new hires, job changes, promotions, transfers, and offboarding
Ensure HR records and employee documentation remain complete and accurate
Assist with HR process documentation and standard operating procedures
Support compliance-related documentation and tracking requirements
Partner with Payroll and HR to support data accuracy and timely processing
Monitor and respond to HR support tickets, employee inquiries, and service requests with professionalism and timeliness
Serve as a primary point of contact for employee questions and triage inquiries to the appropriate HR, Payroll, Benefits, or leadership stakeholders
Track ticket status, resolution timelines, and recurring themes to improve employee experience and process effectiveness
Maintain accurate documentation of employee requests and resolutions
Support development of self-service tools, FAQs, and knowledge resources to reduce repetitive inquiries
Help establish consistent service standards and response expectations for HR support activities
Prepare materials and logistics for HR-led meetings and employee sessions
Coordinate meeting setup and technology support using Microsoft Teams and related platforms, including invitations, recordings, attendance tracking, and follow-up communications
Assist with presentations, employee engagement activities, and HR events
Support compliance with multi-state employment requirements and company policies while maintaining confidentiality and professionalism
Identify opportunities to improve communication, efficiency, and employee experience

Required Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field
PHR, SPHR, SHRM-CP, or SHRM-SCP certification
5+ years of experience in Human Resources, HR Operations, People Operations, or a related HR function
Experience supporting employee onboarding, employee lifecycle administration, and HR operations processes
Experience working in a multi-state employment environment
Working knowledge of employment laws, HR compliance requirements, and confidentiality standards
Experience utilizing HRIS platforms, with ADP experience preferred
Strong written and verbal communication skills
Excellent organizational skills with strong attention to detail
Ability to manage multiple priorities in a fast-paced, growing organization
Proficiency with Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams
Ability to work in a hybrid environment with regular onsite presence in Cincinnati, Ohio

Technology and Tools

ADP
HRIS platforms
Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams
SharePoint

Benefits

Competitive pay
Employer-matched 401(k)
Certification assistance
Comprehensive medical, dental, life, and disability coverage
Professional development support
Flexible, friendly workplace

Location and Compensation

Location: Mason, OH (hybrid). Regular onsite presence in Cincinnati, Ohio.

Salary: USD 72,500 - 86,000 per year.

Preferred Qualifications

Experience facilitating new hire orientation and onboarding programs
Experience managing employee inquiries, HR ticketing systems, or shared services support functions
Experience supporting remote, hybrid, and onsite employee populations
Experience creating HR communications, templates, SOPs, and employee-facing documentation
Experience with ADP Workforce Now or similar HRIS platforms
Experience with Greenhouse or other applicant tracking and onboarding systems
Experience supporting engineering, manufacturing, aerospace, defense, technology, or other highly technical workforces
Experience working in a rapidly growing or evolving organization
Familiarity with SharePoint and employee communication platforms

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