The Human Resources Coordinator supports HR operations across the employee life cycle by coordinating key people processes, maintaining HR records and systems, and partnering with internal teams, IT, school district stakeholders, and AmeriCorps representatives.
Location and Work Model
South Elgin, IL (onsite)
Role Overview
This role helps keep recruiting, onboarding, training support, employee support, offboarding, volunteer and AmeriCorps program coordination, and employee technology and access tracking running smoothly. The Coordinator also serves as a primary point of contact for routine employee questions and helps route more complex or sensitive matters to the appropriate HR leaders.
Key Responsibilities
- Support and coordinate assigned recruiting and selection activities with the HR virtual assistant, the HR Director of Talent Acquisition, and hiring leaders by maintaining timely communication, accurate information, and smooth handoffs through the hiring process.
- Coordinate assigned prehire, orientation, and new hire activities with the HR team and organization leaders, including monitoring progress, following up on outstanding items, and assisting employees and managers in preparing for a successful start.
- Coordinate laptop setup and distribution for new employees with the organization’s IT partner, including requesting and tracking employee Wi-Fi access, key fobs, and building access through school district partners.
- Support employees with submitting IT support requests, following up on outstanding issues, and coordinating with the IT partner to support timely resolution.
- Maintain accurate records of assigned laptops, equipment, key fobs, and other company property, including distribution, transfers, and returns.
- Support onboarding and offboarding by coordinating equipment readiness, property collection, and access changes or removal with appropriate partners.
- Coordinate mandatory training and development activities, including scheduling, tracking, communication, and follow-up in partnership with the HR Director of Organizational Development, the HR virtual assistant, and leaders.
- Provide a welcoming first point of contact for routine employee questions and connect employees with the appropriate HR resource, including helping coordinate follow-up and records as assigned.
- Promptly refer sensitive or complex concerns to the appropriate HR Director or VP of HR.
- Coordinate assigned employee transition and offboarding steps with the relevant HR leadership, the HR virtual assistant, managers, and other partners to support timely communication and completion.
- Collaborate with the HR virtual assistant and program leaders to coordinate volunteer program activities, including communications, scheduling, onboarding, records, and follow-up.
- Support AmeriCorps program administration by tracking member service hours, maintaining accurate records, and following up on outstanding items.
- Act as a point of contact for AmeriCorps representatives and members by responding to routine questions and connecting them with appropriate HR or program leaders.
- Support HR records, systems, reports, calendars, communications, and process improvements as assigned, identifying gaps or delays while maintaining confidentiality and coordinating across the HR team and organization leaders.
Required Qualifications
- College coursework or a degree in human resources, business, psychology, or a related field; or approximately 1–2 years of relevant HR, recruiting, employee support, or people operations experience (equivalent combinations of education and experience are welcome; a degree specifically in human resources is preferred).
- HR certification preferred.
- Strong organization, follow-through, attention to detail, and comfort managing several deadlines at once.
- Clear, respectful written and verbal communication, with sound judgment about confidentiality and when to seek guidance.
- Comfort with spreadsheets, calendars, and HRIS or applicant tracking systems, with the ability to learn new tools quickly.
- Ability to coordinate equipment records, access requests, and IT support follow-up with employees and external partners.
- Interest in a youth development mission and ability to work effectively with employees and managers across multiple functions and sites.
- Practical, developing proficiency in SHRM-aligned competencies: Ethical Practice (confidentiality and fair treatment); Communication (clear guidance and timely updates); Relationship Management (trust and responsive service); Inclusive Mindset (respect for varied backgrounds and perspectives); Critical Evaluation (accurate records and basic metrics); and HR Expertise (working knowledge of the employee life cycle).
- Demonstrate BLUE values through integrity, inclusion, accountability, collaboration, and a service mindset.
- Work is assigned and prioritized by HR leadership in collaboration with the HR virtual assistant, both HR Directors, the VP of HR, and organization leaders, with additional coordination involving the organization’s IT partner, school district partners, and AmeriCorps representatives and members.
- Coordinate and support work within assigned authority, and refer decisions requiring HR leadership judgment to the appropriate leader.
Technology and Systems
- HRIS
- Applicant tracking systems
- Spreadsheets
- Calendars
Team Collaboration and Scope
The Coordinator’s work is assigned and prioritized by HR leadership in collaboration with the HR virtual assistant, both HR Directors, the VP of HR, and organization leaders. Task allocation may shift based on team capacity, program needs, and the Coordinator’s experience, while the role coordinates and supports work within assigned authority and escalates leadership-judgment decisions as needed.
