Hotel Bel-Air's People & Culture Manager in Training is a fixed 12-month program focused on Learning & Development, onboarding, and employee relations.
Responsibilities
- Develop a deep understanding of the People & Culture structure, with a primary emphasis on Learning & Development; learn operating standards, and clearly explain policies on attendance, grooming, benefits, and conduct aligned with the hotel’s mission, values, and Pledge.
- Support an elite service culture through ongoing education; while L&D is the main focus, you will also learn our digital HR ecosystem and navigate HRIS platforms including Talent-Soft, DC Legends, LEX, and Paycom, while gaining insight into ESG and sustainability goals.
- Champion effective communication for all L&D initiatives and P&C events across channels such as bulletin boards, corporate emails, and daily lineups to ensure training alignment across the hotel team.
- Progress toward independently managing educational initiatives; shadow the Learning & Development Manager, deliver Dorchester training programs and California compliance sessions, and design and lead live training modules in a leadership capacity.
- Gain cross-functional exposure to the full talent acquisition cycle, shadow skills-based screenings and interviews, and oversee the onboarding process to illustrate the link between onboarding and ongoing training success.
- Document and observe employee relations matters to understand how ongoing training mitigates operational challenges; contribute to employee engagement and plan diverse events to elevate morale and reinforce educational goals while celebrating team culture.
- Bring the Dorchester Collection values to life — Passion, Personality, Respect, Working Together, and Creativity — contributing to the hotel’s legacy.
Requirements
- Bring your unique personality and passion to the role and the team.
- Strong ability to build relationships and connect with colleagues across functions.
- Excellent communication skills with a customer service orientation.
- English is the primary language used; you can communicate effectively in English.
- Prior experience in a luxury hospitality setting is preferred.
- Basic familiarity with human resources practices, labor standards, or training compliance.
- Completed degree in one of the following areas within one year of program start: hospitality, human resources, sales & marketing, food & beverage, or business administration.
Technologies
- Talent-Soft
- DC Legends
- LEX
- Paycom
Benefits
- Medical, dental, and vision benefits
- Pension or 401(k) plan
- Sick time
- Paid time off
- Free meals on duty
- Complimentary laundry service
- Exclusive access to a discount platform with thousands of retailers
- Complimentary stays with breakfast at all Dorchester Collection hotels, once per year at each property
- 50% off at restaurants within Dorchester Collection hotels
- Compensation: $29.83 per hour
Position Location
- USA
- 701 Stone Canyon Road, 90077 Los Angeles
