People & Culture (Human Resource) Manager in Training (Ultimate Leader Program Trainee)

Responsibilities

• Develop a deep understanding of the People & Culture structure, with a primary emphasis on Learning & Development; learn operating standards, and clearly explain policies on attendance, grooming, benefits, and conduct aligned with the hotel’s mission, values, and Pledge.
• Support an elite service culture through ongoing education; while L&D is the main focus, you will also learn our digital HR ecosystem and navigate HRIS platforms including Talent-Soft, DC Legends, LEX, and Paycom, while gaining insight into ESG and sustainability goals.
• Champion effective communication for all L&D initiatives and P&C events across channels such as bulletin boards, corporate emails, and daily lineups to ensure training alignment across the hotel team.
• Progress toward independently managing educational initiatives; shadow the Learning & Development Manager, deliver Dorchester training programs and California compliance sessions, and design and lead live training modules in a leadership capacity.
• Gain cross-functional exposure to the full talent acquisition cycle, shadow skills-based screenings and interviews, and oversee the onboarding process to illustrate the link between onboarding and ongoing training success.
• Document and observe employee relations matters to understand how ongoing training mitigates operational challenges; contribute to employee engagement and plan diverse events to elevate morale and reinforce educational goals while celebrating team culture.
• Bring the Dorchester Collection values to life — Passion, Personality, Respect, Working Together, and Creativity — contributing to the hotel’s legacy.

Requirements

• Bring your unique personality and passion to the role and the team.
• Strong ability to build relationships and connect with colleagues across functions.
• Excellent communication skills with a customer service orientation.
• English is the primary language used; you can communicate effectively in English.
• Prior experience in a luxury hospitality setting is preferred.
• Basic familiarity with human resources practices, labor standards, or training compliance.
• Completed degree in one of the following areas within one year of program start: hospitality, human resources, sales & marketing, food & beverage, or business administration.

Technologies

• Talent-Soft
• DC Legends
• LEX
• Paycom

Benefits

• Medical, dental, and vision benefits
• Pension or 401(k) plan
• Sick time
• Paid time off
• Free meals on duty
• Complimentary laundry service
• Exclusive access to a discount platform with thousands of retailers
• Complimentary stays with breakfast at all Dorchester Collection hotels, once per year at each property
• 50% off at restaurants within Dorchester Collection hotels
• Compensation: $29.83 per hour

Position Location

• USA
• 701 Stone Canyon Road, 90077 Los Angeles