Airport Management

Airport Management HR Jobs

2 jobs found

Today

Human Resources Manager

SSP Houston, TX

Houston, TX

Today

$82k - $90k/yr Full time Manager Airport Management Employee Relations

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Job Description

SSP America seeks an on-site Human Resources Manager in Houston, TX (IAH), offering USD 82,000 - 90,000 per year, to lead HR strategy, employee relations, and development across multiple airport units.

Responsibilities

Act as the primary HR business partner for airport operations leadership, guiding business planning, workforce strategy, staffing, operational reviews, and performance conversations.
Translate operational goals into people focused strategies that drive staffing, engagement, retention, and leadership capacity; lead change management and employee communications; collaborate with Regional and Corporate People teams to implement enterprise priorities on the ground.
Collaborate with Operations leadership to analyze labor costs, productivity, staffing levels, and trends, applying workforce insights to enhance operational performance.
Coach leaders on employee relations, performance management, attendance, and corrective action; conduct complex workplace investigations ensuring consistent, documented policy application across union and non-union sites.
Manage grievances, interpret and apply collective bargaining terms, and handle daily interactions with union representatives at IAH, coordinating with Labor Relations on escalated matters.
Develop General Managers and Assistant Managers in leadership behaviors, feedback, and team building; deliver leadership development programs for frontline and mid-level managers.
Lead succession planning, talent reviews, and internal mobility initiatives.
Collaborate with Talent Acquisition and hiring managers on recruiting and workforce planning; oversee onboarding, new-hire orientation, and employee recognition programs.
Ensure compliance with federal, state, and local employment laws, including Texas wage and hour requirements; maintain airport badging, I-9, and records compliance in coordination with operations and airport authorities.
Audit HR practices across locations; keep policies current and consistently applied, and close gaps before they become risks.
Coordinate with Leave Administration and Operations to support ADA accommodations, FMLA, workers' compensation, and other leave-related processes.
Monitor turnover, retention, engagement, attendance, absenteeism, and overtime; deliver regular people metrics reviews to airport and regional leadership.
Analyze workforce trends and exit data to identify root causes; use headcount, requisition aging, and time-to-fill data to guide staffing decisions with operations; build business cases for people initiatives using turnover and labor cost data.
Forecast workforce needs based on headcount, turnover, recruiting, and labor trends to proactively support business growth.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
Minimum of five years of progressive HR experience supporting multi-site operations in roles such as HR Generalist, HR Manager, or HR Business Partner.
Proven experience coaching and influencing frontline and mid-level leaders.
Strong skills in employee relations, workplace investigations, conflict resolution, and stakeholder relationship-building.
Working knowledge of federal, state, and local employment laws; ability to translate workforce data into actionable business recommendations.
Proven ability to influence without direct authority, build credibility, exercise sound judgment, and manage competing priorities in a fast-paced operational environment.
On-site work primarily at IAH with periodic travel to DAL and LBB.

Benefits

Bonus eligibility
Medical, Dental, and Vision Insurance
Basic Life & AD&D Insurance
Employee Assistance Program (EAP)
Voluntary Benefits including Life Insurance, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
SSP 401(k) Plan with Company Match
Paid Time Off (PTO)
Paid Holidays
Paid Sick Leave

What success looks like in year one

Be the initial point of contact for General Managers on people decisions; leaders bring challenges early rather than escalating.
General Managers view HR as a trusted business partner that helps solve operational challenges and develop leaders.
Turnover and open position aging trend down relative to a documented baseline.
Employee relations matters are investigated and closed within target timelines with complete documentation.
The union relationship at IAH remains stable, with grievances resolved at the lowest appropriate step.
DAL and LBB are integrated into the support model with clear cadence and coverage.

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11d ago

Human Resource Manager

dnata San Francisco, CA

San Francisco, CA

11d ago

$75k - $95k/yr Full time Manager Airport Management Benefits Administration

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Job Description

dnata is seeking an on-site Human Resource Manager to serve as the local HR partner at a San Francisco station, implementing enterprise-wide HR strategies and coordinating HR programs. The role covers day-to-day HR operations, compliance, employee relations, engagement, and performance support, ensuring alignment between station practices and corporate programs.

Responsibilities

Serve as the local HR partner and implementer of enterprise-wide HR strategies, collaborating with Corporate HR Leadership and functional COEs (Talent Acquisition, Benefits, Employee Relations, Training & Development, etc.).
Ensure alignment between station-level HR practices and corporate HR programs, including policy rollouts, engagement initiatives, and compliance processes.
Manage day-to-day HR functions, including onboarding, leave administration, policy interpretation, coaching and counseling, and terminations.
Ensure compliance with company policies, airport authority regulations, TSA regulations, and applicable federal, state, and local labor laws (e.g., FLSA, FMLA, ADA, OSHA, EEOC).
Administer badging processes and background checks per airport and governmental regulations; conduct audits and implement corrective action as needed.
Act as a coach and liaison for General Management and station supervisors on employee relations, discipline, and performance matters.
Conduct thorough investigations and ensure a fair and consistent resolution of employee concerns.
Participate in and support collective bargaining activities to ensure contract compliance.
Manage employee separations, exit processes, and documentation.
Champion employee engagement and culture by supporting recognition programs, employee feedback initiatives, and station events.
Foster open communication and a positive workplace environment through visibility and responsiveness.
Promote diversity, equity, and inclusion across all employee groups.
Support the performance management cycle, including coaching leaders on evaluations, goal setting, and development planning.
Partner with Talent Acquisition to support hiring events, workforce planning, and onboarding new hires.
Provide insights into succession planning and learning needs at the station level.
Maintain accurate employee records and station-level HR documentation in alignment with corporate standards.
Generate and interpret HR data (e.g., turnover, headcount, attendance) and provide insight into both local and corporate leadership.
Support payroll accuracy, benefits inquiries, and HR systems usage as needed.

Requirements

Bachelor’s degree in HR, Business Administration, or related field preferred.
Minimum 4 years of progressive HR experience, ideally in operational, unionized, or high-volume environments.
Strong understanding of employment law and airport/aviation regulatory compliance.
Experience successfully implementing corporate HR programs at a field/station level.
Excellent interpersonal, coaching, and investigative skills.
Ability to balance local responsiveness with enterprise consistency.
High level of professionalism, discretion, and sound judgment.
Proficient in Microsoft Office Suite; preferred experience with HRIS systems, Dayforce experience a plus.

Technologies

Microsoft Office Suite
HRIS systems
Dayforce

Salary

USD 75,000 - 95,000 per year

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