HR Jobs in Revere, MA

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HR Partner, Human Resource , AMZL

Amazon.com Services LLC Revere, MA

Revere, MA

Today

$51k - $90k/yr Full time Employee Engagement Employee Experience Employee Records

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Job Description

This onsite HR Partner role on Amazon's People eXperience and Technology (PXT) team for AMZL focuses on employee experience, engagement, leadership development, and HR operational excellence.

Responsibilities

Contribute to a positive employee experience by delivering core programs, upholding workplace standards, and partnering with PXT and Operations to foster a culture where employees feel valued, heard, and supported.
Deliver standard HR work with consistent quality and timeliness, meet defined SLAs, and maintain accurate records of HR processes and employee interactions.
Provide frontline employee support by answering inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters while handling sensitive information discreetly.
Facilitate and monitor feedback channels such as roundtables, floor walks, and engagement activities; track issues and follow up with senior PXT teammates to drive improvements in the employee experience.
Coach frontline leaders on behaviors that influence engagement and retention; reinforce expectations and guide leaders in using available tools to enhance communication, recognition, and performance conversations.
Support site-level engagement, communications, and culture-building initiatives; coordinate logistics, gather feedback, and monitor effectiveness.
Learn to track and summarize PXT data including attrition and attendance trends, hiring data, and employee sentiment; help prepare insights for site reviews or team discussions.
Promote self-service tools to resolve routine employee and manager questions; identify recurring gaps and escalate opportunities to improve tool usability or adoption.

Requirements

Experience handling confidential information with discretion.
Bachelor's degree, or 2+ years of Amazon experience with 1 year in HR generalist work, or an equivalent blend of experience (e.g., operations, customer service, retail, manufacturing).
Working knowledge of Microsoft Word, Excel, and Outlook.
Experience communicating effectively with diverse audiences, explaining processes, addressing concerns, and providing technical guidance.

Technologies

Microsoft Word
Microsoft Excel
Microsoft Outlook
AI-powered tools
HR analytics platforms

Benefits

Sign-on payments and restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
401(k) matching
Paid time off
Parental leave

Preferred Qualifications

Degree in HR, Management, Business, Labor Relations, Psychology, or a related field
Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
Demonstrated ability to analyze information, solve problems, and make data-driven decisions
Intermediate Microsoft Excel skills, including pivot tables, v-lookups, and formulas
Proficiency with AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
Ability to train, guide, and support others in using HR technologies and digital platforms, focusing on increasing user adoption and end-user experience
Strong organizational skills with a proven ability to manage multiple priorities, meet deadlines, and deliver in fast-paced environments
Experience building partnerships across teams, with adaptability and autonomy
Ability to exercise sound judgment and navigate ambiguous situations with limited direction
Basic understanding of HR processes and policies
Demonstrated problem-solving skills and resourcefulness

Equal Opportunity: Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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