Hospitality Staffing Solutions LLC is looking for a bilingual Recruiter/Account Supervisor to support client staffing needs across the hospitality industry from our Charleston, MS onsite location. In this role, you will manage day-to-day recruiting and onboarding while maintaining strong relationships for both customers and candidates, including employee relations and required administrative and safety activities.
Role overview
You will be responsible for implementing and managing the HSS workforce solution, ensuring open positions are filled, and coordinating the full candidate lifecycle from sourcing and interviews through onboarding and ongoing support. The position also includes tracking staffing orders, handling training needs for candidates, and addressing performance or employee relations issues in a timely manner.
Key responsibilities
- Implement and manage the HSS workforce solution for assigned client accounts.
- Create recruiting plans and build proactive sourcing through networking, community outreach, and channel partner visits as required.
- Support recruiting visibility through social media recruiting as required, plus posting flyers and signs in the community.
- Contact customers daily to confirm staffing needs are met and visit properties as required.
- Continue sourcing for new business within current properties.
- Track open and filled orders daily and document results as required.
- Partner with clients to arrange training for candidates who do not yet have the needed experience.
- Conduct interviews and manage candidate onboarding through training and management.
- Ensure background checks, drug screens, and new hire paperwork are completed prior to candidates starting work.
- Manage performance and employee relations issues for assignment-based employees in a timely manner.
- Complete daily activity reports and related administrative work, including tracking hours and completing payroll weekly by required deadlines.
- Update meetings and client and talent information into the system as required.
- Conduct safety meetings and provide weekly training for the property team, documenting safety training as required.
- Attend property morning meetings regularly.
- Provide excellent customer service through timely follow-up and communication with clients and employees.
- Complete workers’ compensation incident forms as necessary and partner with the Risk department to move claims to closure.
- Complete assigned tasks and projects.
Requirements
- Associates or Bachelor’s degree in Business, hotel management, general studies, or equivalent experience.
- Previous experience in the staffing industry required and/or on-site management experience.
- Hospitality industry experience is highly preferred.
- Bilingual in English and Spanish is preferred.
- High level of communication and organizational skills.
- Ability to work in a fast paced and dynamic environment.
- Basic use of Microsoft Office applications and basic typing skills.
- Experience using internet job boards is highly preferred.
- Approximate 50-75% travel around the local area.
- Must be legally authorized to work in the United States without restriction.
- Must be 18 years of age or older.
- Must have valid car insurance, driver’s license, and reliable transportation for work purposes.
Tools and technologies
- Microsoft Office
- Internet job boards
Compensation and location
Location: Charleston, MS (onsite). Salary: USD 45,000 to 50,000 per year.
Benefits
- Health benefits after 60 days, including 7 paid holidays and 120 hours of paid time off.
- Laptop and cell phone.
- Ongoing training and development.
- Competitive salary.
- Career growth opportunities.
- Car allowance and bonus potential.
- 401(k).
- Dental insurance.
- Health insurance.
- Vision insurance.
- Paid time off.
Additional insurance offerings
HSS also offers disability, life, critical illness, and accident insurance for employees and coverage for their families through medical, dental, and vision benefits.
