Entry Level Human Resources Account Manager - Payroll & HR Services

Join Coeur Workforce Solutions as an entry-level HR Account Manager focused on payroll and HR service delivery. This onsite role in Baton Rouge is built for people who enjoy helping clients succeed through accurate payroll processing, compliant HR support, and dependable communication. You will serve as a primary point of contact for a client portfolio while contributing to smoother workflows and better outcomes for the teams you support.

What You’ll Do

• Process and troubleshoot client payroll in HRIS/payroll software, with UKG experience a plus.
• Support HR operations including onboarding, employee changes, time/attendance, compliance, and documentation.
• Work directly with clients to resolve payroll discrepancies, tax concerns, and HR-related questions.
• Assist clients with system navigation, payroll deadlines, and HR process best practices.
• Maintain accuracy and integrity of client payroll and HR data.
• Act as the main contact for an assigned portfolio and provide proactive updates to ensure client satisfaction.
• Identify opportunities to improve workflows and strengthen client processes.
• Facilitate new hire orientation and onboarding steps.
• Support special projects, audits, and internal initiatives.
• Organize client documents, files, mailings, and other operational needs.
• Provide general administrative and clerical support as required.

What You Bring

• Attention to detail and accuracy in payroll and HR work.
• Strong communication and customer service skills.
• Curiosity and the ability to learn new technology quickly.
• A resourceful, problem-solving mindset.
• Time management skills and the ability to meet strict deadlines.
• Strong organization skills with a positive, team-oriented attitude.
• Bachelor’s degree required (HR curriculum preferred). Equivalent experience may be considered.
• Office and customer service experience preferred.
• Prior payroll or HRIS experience is a strong plus.

Tools You’ll Work With

HRIS and payroll software, including UKG.

Schedule and Work Setting

• Monday–Friday, 8:00am to 5:00pm
• On-site in Baton Rouge, LA
• Full-time

Benefits and Support

• 401(k) with company matching
• Health, dental, and vision insurance
• Paid time off and volunteer time off
• Life insurance
• Long-term disability

How We Work

• Hold the rope: we support each other.
• Make a positive impact: every interaction is an opportunity to elevate someone’s day.
• Be a resourceful problem solver: we look for solutions, think creatively, and tackle challenges head-on.
• Keep on learning: we grow our skills continuously to better serve our clients and improve our processes.
• Take ownership: we follow through, stay accountable, and deliver excellence.