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Hospitality Administrative & Human Resources (HR) Associate - 2+ yrs exp required

Bryce Resort Basye, VA

Basye, VA

Today

$20 - $21/hr Full time Administrative Support Benefits Administration Benefits Coordinator

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Job Description

Bryce Resort in Basye, Virginia is seeking a hands-on Hospitality Administrative & HR Associate to manage day-to-day administrative duties, front-desk support, onboarding, and entry-level HR tasks under the direction of the Director of Finance & HR. This onsite role blends administrative responsibilities with compliance and financial administration to support a busy resort environment.

Responsibilities

Assist with the new-hire onboarding lifecycle, including coordinating recruiting tasks, collecting paperwork, scheduling orientations, and facilitating onboarding activities.
Maintain tracking logs for employee certifications, required permits, and training completion.
Conduct or coordinate background checks, DMV record checks, and other employee eligibility verifications as requested.
Provide front-line administrative support for employee benefits enrollment, including distributing forms, answering basic questions, and routing complex issues.
Help maintain compliance with federal, state, and local employment laws; review and assist with updating HR policies as needed.
Support employee recognition events and morale initiatives.
Coordinate and manage the J-1 seasonal internal student work visa program.
Audit, reconcile, and close daily departmental financial reports; investigate and correct discrepancies.
Update and balance company checkbooks, daily ledgers, and the General Ledger.
Prepare and file monthly, semi-annual, and annual government reports and sales tax submissions.
Handle all membership updates, activity passes, membership passes, and front-desk POS transactions.
Count and balance daily operating cash funds when assisting the General Cashier.
Assist with phone coverage and guest/member inquiries at the front desk.
Support the Director of Finance & HR with miscellaneous administrative and departmental tasks as assigned.
Support the resort’s online booking engine by updating seasonal assets, pricing, and content.
Assist with POS system integrations, updates, troubleshooting, and staff training.

Requirements

Experience: 2+ years in hospitality administration, bookkeeping, or human resources.
HR Knowledge: General familiarity with employee lifecycle processes; willingness to learn HR compliance basics.
Financial Acumen: Experience with bookkeeping, daily reconciliations, ledger management, and sales tax filings.
Technology: Proficiency in Microsoft Office Suite; POS or online booking platform experience is a plus.
Communication: Friendly, clear written and verbal communication; comfortable engaging with guests, members, and staff.
Organization: Detail-oriented with the ability to manage routine tasks concurrently in a fast-paced resort environment.
Discretion: Ability to handle sensitive employee and financial information with confidentiality.

Experience

Hospitality, Administration, or Human Resources: 2 years (Required)

Technologies

Microsoft Office Suite
POS system
Online booking platform
Online booking engine

Benefits

Health insurance
401(k) plan with company match
Paid time off
Resort perks: Free ski pass, free golf pass, free bike pass, discounts on retail and employee shift meals
401(k)
401(k) matching
Dental insurance
Employee discount
Life insurance
Retirement plan
Vision insurance

Reporting Structure

Reports To: Director of Finance & HR
Direct Reports: None

Location & Commute

Work Location: In person
Ability to commute: Basye, VA 22810 (Required)

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