Director of Human Resources

The Director of Human Resources will help protect Smartbox’s culture and values while advancing a diverse, accessible, equitable, and inclusive workplace.

Responsibilities

• Maintain and update the employee handbook; ensure compliance with applicable labor regulations including DOL, OSHA, ADA, and other relevant requirements
• Act as the primary point of contact for workplace matters, medical-related concerns, and grievance processes
• Own the employee lifecycle across the full journey, including recruitment, onboarding, performance management, retention, succession planning, and offboarding
• Lead the HR function by coaching, managing, and developing the HR team
• Partner with payroll and benefits administration to support accurate and timely processing
• Track HR metrics and emerging trends; provide regular reporting to senior leadership
• Demonstrate ethical leadership and champion diversity, inclusion, and sustainability

Requirements

• 3+ years of HR experience (required)
• HR Certification (PHR or equivalent) (required)
• Strong verbal and written communication skills
• Effective organizational and time management skills

Benefits

• 401k Plan with 3% Employer Contribution
• Paid Time Off: 23 days annually (prorated first year)
• 10 Paid Holidays, including a Floating Holiday
• Paid Parental, Adoption, & Foster Care Leave
• Comprehensive Benefits Package: Medical, Dental, Vision, and Company-Provided Life Insurance
• Voluntary Dependent Care Account and Flex Spending Account
• Voluntary Life Insurance and Disability Insurance coverages
• Supportive & Collaborative Culture
• Annual performance-based merit increases exceeding national average
• Growing Company with internal opportunities
• Training and education provided, including professional and personal wellness
• Community involvement