Human Resources Benefits & Leave Administration Specialist

Supports benefits and leave administration while delivering accurate, confidential HR guidance across the employee lifecycle.

Responsibilities

• Administer team member benefit programs including medical, dental, vision, life insurance, disability, retirement, and voluntary benefits.
• Serve as a primary benefits contact for team members, retirees, and eligible dependents.
• Process benefit elections and qualifying life event changes, including documentation review and enrollment deadline management.
• Maintain accurate records in benefits administration and other HR systems, including elections, dependents, and supporting documentation.
• Coordinate with the benefits broker, vendors, and carriers to resolve escalated matters related to eligibility, enrollment, coverage, claims, and billing.
• Support benefits compliance and plan administration, including wrap-plan documentation, Form 5500 preparation and filing, and Form 1094/1095 preparation and filing.
• Manage required notices, audits, reporting, and related compliance records.
• Review monthly benefit invoices, research discrepancies, coordinate corrections, and submit approved invoices for processing.
• Assist with open enrollment preparation, system setup and review (plans, rates, eligibility rules, workflows), and team member-facing content updates.
• Prepare and review open enrollment materials, including benefit guides, plan summaries, presentations, instructions, and communications.
• Coordinate open enrollment meetings and follow up on questions, enrollment issues, and incomplete elections.
• Coordinate wellness programs and events supporting employee health and wellbeing and complementing benefits offerings.
• Coordinate the leave process, including forms, required documentation, benefit considerations, available resources, and next steps.
• Maintain communication during leave to monitor status, obtain documentation, provide updates, and support timely return to work.
• Keep managers informed of leave status, anticipated duration, work restrictions, and return-to-work planning while protecting confidential information.
• Maintain confidential leave records, including leave usage tracking, requests, notices, certifications, approvals, correspondence, deadlines, and return-to-work documentation.
• Coordinate leave-related activities with payroll, including paid and unpaid time, benefit deductions, disability payments, and return dates.
• Review return-to-work documentation for completeness, identify restrictions or follow-up needs, and coordinate next steps with the team member, manager, and HR leadership.
• Support return-to-work planning, including anticipated return dates, documentation review, workplace restriction considerations, appropriate communication, transitional needs, and available support.
• Support the ADA interactive process by coordinating documentation and communications, tracking accommodation requests, and maintaining appropriate records.
• Keep current on leave laws, company policies, required notices, documentation standards, and internal procedures.
• Support talent acquisition by reviewing candidates, participating in interviews, and providing legally compliant guidance to hiring managers.
• Support new hire orientation by presenting information on benefits, timekeeping, policies, wellness programs, and HR resources.
• Maintain accurate and confidential records within HR, payroll, benefits, and personnel systems.
• Provide professional, confidential HR support to team members, retirees, applicants, managers, vendors, and leadership.
• Coordinate wellness, engagement, recognition, company, and community activities.
• Prepare reports, track data, and support departmental projects requiring accuracy, organization, confidentiality, and timely follow-through.
• Maintain regular and timely attendance.
• Perform other duties or special projects as required.
• Participate in community and company-sponsored activities as requested.
• Attend safety meetings, complete safety and security trainings, and maintain a safe working environment.
• Maintain and enhance job-related knowledge through ongoing professional learning and development.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 5+ years of human resources experience required, including at least 3 years of direct benefits and leave administration experience.
• Strong knowledge of employee benefit programs and applicable leave and accommodation requirements, including FMLA, ADA, PWFA, and workers’ compensation.
• Experience administering comprehensive benefit programs across health, welfare, retirement, and voluntary benefits.
• SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, or related professional certification preferred.
• Understanding of HR principles, practices, procedures, and employment-related laws and regulations.
• Familiarity with HR areas including payroll, benefits administration, talent acquisition, onboarding, employee relations, leave administration, wellness programs, and employee engagement practices.
• Strong attention to detail and accuracy with employee records, payroll information, benefits data, reports, and confidential information.
• Proficiency with Microsoft Office Suite including Excel, Outlook, Word, and Teams.
• Experience using HRIS systems, applicant tracking systems, payroll systems, reporting tools, and other related technology.
• Excellent verbal and written communication skills for professional interactions with diverse stakeholders.
• Effective organizational and time management skills.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Demonstrated discretion, professionalism, and sound judgment with sensitive and confidential matters.
• Strong analytical and problem-solving skills to research, evaluate, and interpret information supporting HR decisions and processes.
• Ability to address employee concerns with integrity and professionalism.
• Proven ability to work independently and contribute as part of a collaborative team.
• Demonstrated dependability, punctuality, ethical conduct, and commitment to safe work practices.

Technologies

• Microsoft Office Suite
• Excel
• Outlook
• Word
• Teams
• HRIS systems
• Applicant tracking systems
• Payroll systems
• Reporting tools

Benefits

• Competitive salaries
• 401k company contribution plus a tiered match
• Employer-paid premiums for Medical, Dental, and Vision coverage for employees
• Employer-paid Short-Term and Long-term Disability coverage
• Employer-paid AD&D (Accidental Death & Dismemberment) and Term-life
• On-site clinic available Monday-Friday
• Wellness Bonus Program including gym reimbursement
• Tuition reimbursement
• Generous PTO and paid holidays

Physical Abilities

• Frequently sitting, standing, or walking for extended periods
• Frequently using a computer, keyboard, mouse, camera equipment, and other office technology for extended periods
• Frequently reading computer screens and other documents requiring close visual acuity
• Frequently communicating in person, by telephone, and through virtual communication platforms
• Frequently performing repetitive hand and finger movements
• Occasionally bending, stooping, kneeling, reaching, and lifting or carrying up to 30 pounds
• Occasionally driving or traveling locally or long distances

Working Conditions

• Professional office environment with moderate noise levels
• May involve limited exposure to varying indoor environmental conditions such as temperature fluctuations, noise, or dust
• Role requires extended use of computer systems, multiple monitors, and communication tools throughout the workday
• Work environment may include frequent interruptions and time-sensitive tasks with competing priorities
• Occasionally work may be performed outdoors with exposure to varying weather conditions, noise levels, and environmental conditions
• Driving may be necessary at times based on business needs, event support, or assigned responsibilities