Human Resources Coordinator

Waypoint Maine is seeking a Human Resources Coordinator to support the Human Resources department at its Sanford, ME location (onsite). In this role, you will help manage key employee-facing HR functions, with a primary focus on leave administration, benefits administration, and workers’ compensation coordination while supporting compliance with applicable federal and state requirements.

Role Overview

The Human Resources Coordinator supports employees and managers by coordinating leave and benefits processes, maintaining accurate HR records, and assisting with related HR operations. The position serves as a point of contact for staff regarding leave, benefits, and safety-related policies, and it plays an important part in keeping HR documentation complete, compliant, and audit-ready. Responsibilities are performed in accordance with applicable state and federal regulations, OSHA requirements, and Maine Care standards.

Key Responsibilities

• Assist employees with benefit enrollment, benefit changes, and benefit inquiries.
• Act as a liaison with benefits providers to resolve employee issues in a timely and compliant manner.
• Coordinate and manage employee leaves, including FMLA, PFMLA, and other statutory and company-provided leaves.
• Communicate leave-related information to employees, including eligibility, required forms, leave status, and return-to-work procedures.
• Ensure proper documentation and tracking in compliance with federal and state leave laws.
• Assist with documentation related to work-related injuries and serve as a key liaison for employees and supervisors throughout the incident and claims process.
• Maintain accurate and up-to-date personnel records.
• Support onboarding activities, training coordination, and HRIS updates.
• Assist with employee background checks in line with Maine Care guidelines, state regulations, and company policies.
• Support HR initiatives and special projects as assigned.
• Provide professional, timely customer service to employees and management.
• Support documentation and audits for HR compliance, safety, and benefits programs.
• Process internal employee changes and send a weekly change email to management.
• Facilitate weekly employee audit reports and correct errors as needed.
• Process terminations and provide COBRA benefits when applicable.
• Manage ADP/Enhanced Time changes and troubleshooting.
• Support annual open enrollment.
• Update paper personnel files for the new year by archiving expired files.
• Assist with employee walk-ins, phone calls, and email requests.
• Serve as recruiting backup as needed.
• Perform other duties as assigned.

Required Qualifications

• Knowledge of FMLA, PFMLA, workers’ compensation, and benefits administration.
• Minimum 2 years of human resources experience with exposure to leave management, benefits administration, and compliance responsibilities.
• Strong organizational, time management, interpersonal, and communication skills.
• Ability to manage confidential information with discretion.
• Strong customer service mindset.
• Proficiency in Microsoft Office; HRIS experience preferred.
• Detail oriented.
• Bachelor’s Degree.

Tools & Technologies

• Microsoft Office
• HRIS
• ADP
• Enhanced Time

Compensation & Location

• Location: Sanford, ME (onsite)
• Salary: USD 25 per hourly

Benefits

• Medical, Dental, Vision Insurance
• Retirement Plan
• Paid Time Off
• Paid Holidays
• Employer Paid Short Term Disability
• Employer Paid Life Insurance and AD&D
• Critical Illness and Accident Insurance
• Flexible Spending Accounts

EOE