Support HR services for employees and management at a credit union that values service and compliance.

Meet Shell FCU Service Commitments, including the Employee Creed and Service Distinctions
Maintain knowledge of and follow all rules and regulations applicable to assigned duties, including the Bank Secrecy Act
Attend annual training sessions as instructed or scheduled
Perform HR duties in alignment with SFCU policies, procedures, philosophy, and performance standards
Assist with payroll processing and ensure employee records, compensation data, and related information are accurate and current
Support enrollment of eligible employees into applicable benefit plans within required deadlines
Help maintain and process benefits billing
Keep policies and compliance requirements up to date; support timely updates and distribution of policies to employees
Proactively address employee questions, issues, and concerns, or bring items to management’s attention
Act as a liaison to relevant vendors, ensuring communication and that vendor information, documentation, and records remain complete and accurate
Educate and assist employees with benefits-related questions and approvals during open enrollment and throughout the year
Coordinate with the Learning Department as needed to support employee development
Provide friendly, welcoming assistance to employees
Provide backup support to other HR team members to maintain smooth and consistent HR operations
Perform additional duties as assigned

Minimum 2 years of related experience
Basic knowledge and understanding of credit union philosophy and culture
Ability to maintain confidentiality
Consistently demonstrate a welcoming and helpful demeanor
Use good judgment to recommend solutions in line with credit union standards, practices, policies, procedures, and applicable regulations or government laws
Basic knowledge of all aspects of HR
Practical approach to completing tasks and assignments
Professional verbal communication skills
Ability to work in an open-concept workspace/environment
Ability to regularly bend and stand
May occasionally lift, carry, and/or move up to 15 pounds
Exposure to potential hazardous conditions including robbery
Education: High school diploma or GED

Exposure to potential hazardous conditions, including robbery
Employees will receive detailed instructions and procedures to help minimize risk

Location: Deer Park, TX (onsite)

Human Resources Specialist

Job Description