Exodus HR Group is seeking a Human Resources Coordinator to support client teams in Brentwood, TN through hands-on HR services and practical guidance. In this onsite role, you will serve as a primary point of contact for assigned clients, helping coordinate compliance training, onboarding activities, and day-to-day HR needs while collaborating with internal payroll, benefits, tax/accounting, IT, and safety stakeholders.
As part of the client-facing HR team, you will coordinate key workflows such as open enrollment and employee training, assist with HR system usage, and help ensure clients maintain compliant, well-structured HR practices. The position also involves document development, issue resolution, and occasional support for business development through prospect calls and demos.
Key Responsibilities
- Coordinate client open enrollments by communicating with client, agent, and Exodus HR.
- Deliver Supervisor and Employee Human Resource Compliance Trainings and Seminars.
- Learn and use the UKG (hr/payroll) portal to support client needs.
- Develop job descriptions and support development of an employee handbook.
- Prepare compensation statements.
- Communicate safety needs to the Exodus HR Safety Department.
- Support recruiting strategy for new employees, including employment branding, competitive salary range input, job descriptions, recruiting culture, and hiring sources.
- Conduct new client company orientations and new client benefits enrollments, including employment form creation, employee file audits, and client compliance audits.
- Build a customized approach for ongoing solutions related to new hire onboarding and benefits enrollment.
- Train employers and employees on payroll and timekeeping software.
- Assist clients with employee issues and regulatory compliance with support from the Human Resource Director.
- Respond to unemployment claims for clients upon request (if needed).
- Complete onsite new employee onboarding as needed.
- Use Exodus HR systems to track and report client activity and issues.
- Implement a step-by-step outlined HR system and basic structure for clients to maintain compliance, and develop and deliver a calendar of services.
- Provide company and service information, resolve client complaints by identifying problems, offering solutions or adjustments, and following up to support customer satisfaction.
- Occasionally assist the Business Development Team with prospect calls and demos.
Requirements
- Ability to stay current with and comply with federal, state, and local regulatory requirements, advising clients when necessary.
- Professional, courteous, and efficient communication skills with clients and employees, maintaining a positive service image and patience while addressing questions or problems.
- Ability to multitask and work independently with strong organization and time management.
- Follow-through is required.
- Bachelor’s degree in HR and one year of prior experience in an HR setting where most of the workday covers a variety of HR tasks.
- Obtain PHR or SPHR within one year of eligibility.
- Alternative pathway: in lieu of a Bachelor’s degree in HR, four years of prior HR experience plus either PHR or SPHR certification OR SHRM-CP or SHRM-SCP.
- Employee benefits compliance knowledge is preferred.
- Customer Service Experience is required.
- Public speaking on human resources topics is highly desirable.
Technology
- UKG (hr/payroll) portal
- Payroll and timekeeping software
Physical Demands and Work Conditions
- Regularly required to see, talk, and hear.
- Frequently required to stand, walk, sit; use hands to handle, feel, and reach; and stoop or kneel.
- Occasionally lift or move up to 15 pounds.
- At times, may require more than 40 hours per week to perform essential duties.
- Fine hand manipulation for keyboarding.
- Travel required for customer visits to new and existing business; travel percentage varies based on new client and client needs.
Location: Brentwood, TN (onsite) | Compensation: USD 44,000 - 50,000 per year | Experience: 1+ years
