Clinical Operations

Clinical Operations HR Jobs

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People Operations Generalist

StepOne Neurodiversity Services Pittsburgh, PA

Pittsburgh, PA

Today

$50k - $65k/yr Full time Adp Workforce Now Candidate Screening Clinical Operations

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Job Description

Hybrid People Operations Generalist supporting StepOne Neurodiversity Services with employee lifecycle administration, HRIS and data management, benefits administration, and cross‑department collaboration to scale people practices.

Responsibilities

Conduct background screenings for new hires and ongoing compliance needs
Oversee onboarding and offboarding for all staff, including clinical and administrative roles
Maintain accurate employee records in HRIS and align data with clinical systems such as CentralReach
Coordinate background checks, child abuse clearances, and state specific compliance documentation (PA CPSL, Act 33/34/73, with additions as needed)
Monitor credentials, licenses, and certifications (RBT, BCBA, CPR/BLS) and manage expirations and renewals
Update employee status and compensation across HRIS, payroll, and practice management systems
Coordinate onboarding requirements tied to client service delivery, including training, supervision assignments, and system access
Process terminations promptly, including payer roster removals, access deactivation, and documentation compliance
Collaborate with clinical leadership to ensure staff meet service delivery requirements such as supervision ratios and training compliance
Maintain audit‑ready documentation to support payer, state, and accreditation reviews
Administer and maintain accurate HRIS data, including ADP Workforce Now, across modules
Utilize and support ADP modules: Core HR, Payroll, Time & Attendance, Benefits, and Reporting
Process employee changes within ADP, including hires, terminations, pay updates, and status changes
Ensure data integrity across systems with regular audits and reconciliation between HRIS, payroll, and practice management systems
Partner with payroll to ensure seamless data flow and accurate payroll processing
Generate standard and ad hoc ADP reports to support HR, finance, and operations
Support system configurations, workflows, and process improvements for efficiency and scalability
Troubleshoot HRIS issues and serve as primary contact for system access and functionality questions
Document HRIS processes, user guides, and best practices to support training and consistency
Perform regular ADP Workforce Now data audits to ensure accuracy and compliance
Administer benefits enrollment and changes, including new hires, qualifying life events, and annual open enrollment; reconcile eligibility and deductions
Serve as first point of contact for HR inquiries and provide guidance on policies, benefits, payroll, and employment questions; escalate when needed
Assist employees with HR systems navigation and training to ensure a smooth experience
Coordinate cross‑functional communication regarding employee changes, including onboarding, offboarding, promotions, transfers, and compensation updates
Collaborate with HR, Payroll, Finance, Operations, and leadership to disseminate information in a timely manner
Lead communication workflows to keep stakeholders informed of changes affecting systems, reporting, access, and status
Identify and address communication gaps; implement standardized processes for clarity and efficiency
Ensure HRIS updates align with downstream impacts on payroll, benefits, compliance, and reporting
Maintain documentation of communication protocols and support continuous improvement of cross‑department processes
Act as a central liaison to resolve data discrepancies and ensure consistent messaging across teams
Manage contractor documentation with customers to ensure all agreements, credentials, and compliance materials are current and complete

Requirements

2 to 5 years of experience in HR, people operations, including lifecycle administration, HRIS and data management, cross‑functional communication, and benefits support
ADP Workforce Now experience required
Strong attention to detail
Ability to manage high‑volume work and standardize processes for efficiency

Technologies

ADP Workforce Now
CentralReach

Compensation

Salary range: USD 50,000 - 65,000 per year

Benefits

Comprehensive health, dental, and vision coverage with substantial employer contributions
Health Savings Account option
401(k) plan with traditional and Roth options plus employer match
Short‑term disability, life, accident, and critical illness insurance
15 days of paid time off per year plus 7 paid holidays
Tuition reimbursement
Employee assistance program
Employee discount program
Vision coverage

Location and Schedule

Hybrid work arrangement in Pittsburgh, PA 15203 requiring three in‑office days per week and two remote days
Parking pass provided for a nearby lot
Reports to senior leadership

Work Environment

The role combines in‑office and remote work with substantial computer use; clear verbal and written communication is essential. Regular attendance and reliability are critical.

Application questions

What HRIS packages have you worked in?
What is your salary expectation?
What are you most looking for in your next position?

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1mo ago

Talent Acquisition Specialist (Clinical Recruiter)

Rezilient Health St. Louis, MO

St. Louis, MO

1mo ago Closed

Full time Candidate Pipeline Candidate Screening Clinical Operations

This position is no longer accepting applications (closed Jul 14, 2026).