Director of Human Resources

Director of Human Resources is an on-site leadership role in Quakertown, PA, guiding HR and Administration functions while ensuring regulatory compliance and alignment with the organization’s mission, with support to the Finance department.

Responsibilities

• Adhere to Success Rehabilitation, Inc. policies and procedures as outlined in the Operation Manual and Personnel Policies.
• Understand and embed the organization's Mission, Vision, and Values in daily operations.
• Contribute to the strategic plan to advance organizational success.
• Safeguard confidentiality, privacy, and security of personnel records, HRIS, workers’ compensation, and disability files.
• Develop and propose updates to employee policies and procedures to meet current organizational needs and regulatory requirements.
• Collaborate with the Finance team to ensure accurate timekeeping, attendance, and paid time off processes.
• Support recruitment of professional staff and provide strategic HR leadership and talent management.
• Ensure compliance with state and federal hiring practices.
• Review and update job descriptions to reflect current organizational needs and regulatory requirements.
• Oversee pre-employment and random drug and alcohol testing programs.
• Ensure timely completion of disciplinary actions and performance reviews in accordance with procedures.
• Investigate employee complaints such as EEO, safety, harassment, and age discrimination; discuss findings with the CEO and implement corrective actions.
• Provide clear and timely communication to employees regarding company policies.
• Maintain training records in both paper and MITC systems for all staff and support employee engagement and communication.
• Develop tracking systems for annual reviews, disciplinary issues, and benefits coordination.
• Coordinate annual renewal of health, dental, and company insurance; liaise with brokers/adjusters and manage enrollments and cancellations.
• Manage the workers’ compensation program, including claims administration, light duty, and return-to-work initiatives to control costs and lost time.
• Ensure timely responses to unemployment claims, determine appeals, guide case development, and maintain documentation for hearings as needed.
• Collaborate with compliance personnel to maintain licenses (Personal Care Home, Home Care Agency), CARF accreditations, and Medicaid waiver validation (QMET).
• Support CARF adherence by aligning with applicable standards in coordination with the Director of Compliance & Clinical Operations.
• Monitor OSHA regulations relevant to healthcare facilities and implement resulting requirements.
• Take on on-call duties as part of the clinical and administrative rotation.
• Attend meetings as scheduled and participate in assigned committees.

Requirements

• Bachelor's degree in Human Services, Human Resources, Health Care Management, or Financial Services.
• Master’s degree in a business-related field or professional certification preferred.
• At least five years of experience in human resources, compliance activities, accrediting or regulatory requirements, insurance, and benefits administration.
• IPMA-CP certification preferred.
• Supervisory experience preferred.
• Strong organizational skills.
• Excellent interpersonal, written, and verbal communication skills.

Technologies

• HRIS
• MITC system

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Licenses and Certifications

• Valid Driver’s License