As a Human Resources Generalist at Lifeline Homecare Inc., you will support day-to-day HR operations across multiple regions, partnering with office staff and field CareGivers. The role serves as a central point of contact for employee relations, onboarding administration, regulatory compliance, credential tracking, and risk management, helping keep processes consistent and audit-ready.

This onsite position in Somerset, KY is designed for someone who can balance compliance requirements with practical support for a high-touch workforce, while keeping employee data and documentation accurate for inspections and internal quality checks.

What you’ll do

Ensure employment practices follow Federal and Kentucky state labor laws, including FMLA, ADA, FLSA, and relevant state homecare licensing requirements.
Oversee physical and digital employee records to maintain 100% audit-readiness for state inspections and internal reviews.
Manage tracking for required field credentials (for example: driver’s licenses, auto insurance, CPR certifications, background checks, and TB screenings) to support ongoing compliance across all regions.
Handle workplace injury claims, coordinating with insurance providers and partnering with regional leadership to reinforce safety protocols.
Act as an objective advisor for employee grievances, lead thorough internal investigations when needed, and recommend fair corrective actions.
Maintain and interpret corporate policies clearly, support updates to the CareGiver Handbook, and communicate policy changes to regional teams.
Design and monitor initiatives aimed at reducing CareGiver turnover and improving workforce morale across regional offices.
Oversee workflows for pre-employment background checks, registry verifications, and drug screening in partnership with regional offices.
Maintain accurate employee profiles, status changes, and licensure data in company systems such as Caresmartz360 and other HRIS platforms.
Manage exit procedures, analyze turnover trends across counties, and share findings with the CHRO to support retention efforts.
Provide general clerical support for the CHRO and corporate leadership, including scanning, filing, shredding, and drafting routine correspondence.
Greet visitors, answer incoming corporate calls, and route inquiries to the appropriate department or regional lead.
Handle incoming and outgoing mail and coordinate larger mailings, such as annual benefits information or employee policy updates.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field (required).
2–4 years of progressive HR experience; prior exposure to healthcare, home care, or a high-volume hourly workforce is strongly preferred.
SHRM-CP or PHR certification is a plus.
Strong understanding of employment law, with exceptional conflict-resolution, organization, and communication skills.
Ability to handle confidential information with strict discretion.
Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with digital HR platforms; EVV scheduling system experience such as Caresmartz360 is preferred.

Tools you’ll use

Microsoft Office (Word, Excel, Outlook)
Caresmartz360
HRIS platforms
EVV (electronic visit verification) scheduling systems

Compensation and benefits

Salary: USD 40,000 - 50,000 per year.

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application question

Are you willing to provide nonmedical in-home care services if required?

Work location and conditions

Work setting: In person
Environment: Normal office environment with moderate noise levels
Hazard level: Low degree of hazard or danger associated with standard office duties
Movement: Primarily sitting; occasional standing, walking, stooping, kneeling, or crouching
Lifting: Light physical effort; occasionally up to 25 pounds (file boxes, orientation binders, or supplies)
Vision: Close vision use for computer data entry, document auditing, and detailed reporting
Communication: Ability to communicate effectively via visual and auditory methods

Human Resources Generalist