Human Resources Generalist

The Human Resources Generalist supports day-to-day HR operations at Quickbox Fulfillment in Fort Worth, Texas (onsite). This role coordinates recruiting and onboarding, assists with employee relations and leaves, supports benefits and payroll processes, and helps ensure HR programs are administered consistently and in compliance with company policy and applicable employment laws.

Key Responsibilities

• Support daily HR department functions, including recruitment, onboarding, employee relations, leave administration, benefits support, payroll support, compliance, and HR program administration.
• Recruit, screen, interview, and assist with the hiring process for qualified applicants.
• Partner with department managers and leadership to understand staffing needs, required skills, and position requirements.
• Assist with background checks, employment eligibility verification, onboarding requirements, and new hire documentation.
• Facilitate or support new hire orientation, onboarding activities, employee recognition programs, and other employee engagement initiatives.
• Support administration of employee benefits and leave programs, including FMLA and pregnancy leave, as assigned, as well as COBRA and 401(k) related activities.
• Assist with payroll-related tasks, including reviewing employee data, supporting timesheet accuracy, and helping ensure pay information is accurate and timely.
• Review, track, and document compliance with required and non-required employee training, including safety training, anti-harassment training, benefits orientation, and other company-required training.
• Respond to employment-related inquiries from applicants, employees, and supervisors, escalating complex or sensitive matters to HR leadership as appropriate.
• Participate in or support employee relations matters, including coaching, corrective actions, disciplinary meetings, investigations, terminations, and related follow-up.
• Prepare, maintain, and review HR documentation, logs, spreadsheets, reports, and employee records to support HR programs and compliance.
• Support performance management and related HR processes, including talent management, employee development, productivity, recognition, morale, and training.
• Maintain compliance with federal, state, and local employment laws and regulations, company policies, and HR best practices.
• Review and apply company policies and practices consistently, escalating questions or concerns to HR leadership when needed.
• Maintain knowledge of HR trends, employment law updates, regulatory changes, best practices, and HR technology.
• Maintain confidentiality and professionalism when handling sensitive information related to employees, payroll, benefits, medical matters, and investigations.
• Partner with internal teams including Operations, Safety, Payroll, Benefits, and Talent Acquisition to support business needs.
• Communicate professionally and effectively with employees, leadership, applicants, vendors, and cross-functional partners.
• Support HR projects, audits, reporting, process improvements, employee communications, and other department priorities as assigned.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent related experience.
• Previous experience supporting HR functions such as employee relations, recruiting, onboarding, leave administration, payroll support, compliance, or related HR programs.
• Working knowledge of current HR practices, employment laws, HR compliance requirements, and employee relations processes.
• Ability to handle confidential and sensitive information with professionalism, discretion, and sound judgment.
• Ability to communicate effectively with employees, applicants, leadership, and cross-functional partners.
• Ability to write clear, professional correspondence, reports, documentation, and process-related communication.
• Ability to analyze and resolve practical HR-related concerns and escalate complex matters appropriately.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, follow-ups, and HR processes.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, Teams, and related systems.
• Ability to work independently and as part of a team.
• Ability to work flexible hours, overtime, travel, or accommodate schedule changes when required by business needs.

Technologies

• Microsoft Office
• Word
• Excel
• Outlook
• Teams

Compensation

USD 68,000 per year.

Benefits

• Support administration of employee benefits
• FMLA
• Pregnancy leave
• COBRA
• 401(k)
• Medical
• Dental

Preferred Qualifications

• Bilingual (English/Spanish).
• 2–5 years of Human Resources experience.
• Experience working in a warehouse, fulfillment, logistics, distribution, manufacturing, or multi-site environment.
• Experience using HRIS, payroll, applicant tracking, onboarding, benefits, or timekeeping systems.
• Experience supporting investigations, corrective actions, leave administration, performance management, and compliance documentation.
• HR certification or coursework related to Human Resources, employee relations, compliance, or employment law.