Human Resources Generalist

The Human Resources Generalist is a key member of the HR Services team at St. John’s University, delivering generalist HR support across the employee lifecycle. The role works closely with university leadership and employees to help execute people initiatives, including onboarding, talent management, engagement, performance management, policy administration, and offboarding.

Key Responsibilities

• Serve as the primary HR point of contact for employees across the university.
• Manage day-to-day HR operations and maintain strong knowledge of HR functions and applicable policies.
• Advise on the application of University HR policies, monitor impending regulatory changes, and support policy updates.
• Assist with research, development, review, implementation, and communication of HR policies and procedures.
• Support administration of the University’s NEOED talent management platform, including testing, user support, training coordination, data maintenance, and troubleshooting.
• Support talent management and succession planning by collecting data, maintaining talent profiles, coordinating meetings, producing reports, and completing follow-up activities.
• Support workforce compliance by staying current with local, state, and federal employment regulations.
• Provide guidance on performance management matters, support investigations, and work with managers and employees to track, measure, report HR concerns, and recommend development, corrective action, and improvements, including separation processing as needed.
• Administer onboarding, offboarding, and employee change processes, acting as a liaison between management and payroll to ensure approvals and information are obtained accurately and in a timely manner.
• Ensure compliance with I-9 requirements.
• Collaborate with the HR Services Associate Director and leadership to develop and implement engagement and retention strategies.
• Build and maintain relationships with managers, department leaders, and employees to understand client group goals and challenges and to inform engagement-focused programs.
• Assist with employee engagement efforts, including development, coordination, and execution of employee surveys and engagement programs.
• Facilitate monthly new hire orientation and onboarding.
• Participate in benchmarking best practices and industry trends to integrate new and enhanced solutions addressing internal needs.
• Coordinate and facilitate training and professional development programs related to University policies and processes.
• Support HR policy development and help prepare employee and supervisor communications, training, and HR solutions tied to engagement needs.
• Promote a workplace culture that is fair, respectful, professional, inclusive, and challenging.
• Communicate the importance of diversity, equity, and inclusion and champion related work.
• Support work environment needs in routine operations and during emergency management by partnering with Public Safety, Facilities, and Environmental Health and Safety, including on-call support for emergency management deployment.
• Manage special projects as assigned.

Required Qualifications

• Bachelor’s degree and 3–5 years of practical experience in Human Resources and recruitment, preferably across multiple HR specialty areas, or an equivalent combination of education and experience.
• Ability to interact effectively with employees at all levels.
• Demonstrated agility and adaptability in fast-paced environments.
• Intermediate proficiency with Microsoft Office and Office 365; experience with employee data management systems preferred. Knowledge of the NEOED platform is a plus.
• Solid knowledge of HR policies and employment law (federal, state, and local).
• SHRM Certified Professional (SHRM-CP) is a plus.
• Respect, knowledge, application, and commitment to equity and inclusion.
• Serious commitment to discretion and confidentiality.

Technologies

• NEOED
• Microsoft Office
• Office 365

Benefits

• Medical
• Dental
• Life insurance
• Long-term disability insurance
• Tuition remission
• Generous 403(b) employer contribution
• Employee assistance program
• Liberal paid time off policies
• Access to St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation, and sporting events for faculty and staff

Additional Details

• Location: Jamaica, NY (hybrid)
• Salary: USD 66,300 to 68,000 per year
• Experience: 3 years minimum
• Education: Bachelor’s degree
• Supervisory responsibility: May periodically manage a student worker, graduate assistant, or part-time employees.
• Work environment: Professional office environment using standard office equipment (personal computers, printers, etc.); regular and consistent attendance required.
• Schedule: Full-time; expected hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., with potential for longer hours and occasional weekend work.
• Travel: Primarily local, including visits to other NY campuses.
• Physical requirements: May be required to stand, move about, sit, walk for extended periods across campus, carry work and use controls, reach with hands and arms, climb stairs, and communicate; may occasionally lift or move up to 10 lbs.