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Job Description

Join a team that supports leaders and employees with practical, people-first HR guidance. This onsite role in Phoenix, AZ partners with managers to strengthen work relationships, improve morale, and support engagement and retention through a wide range of core HR functions. As a trusted advisor, you will help drive organizational effectiveness while ensuring HR practices are consistent, compliant, and well-documented.

What you’ll do

  • Provide HR services to client groups and deliver general HR support for employees and front-line managers.
  • Collaborate with management to improve work relationships, build morale, increase productivity, and support retention.
  • Handle employee relations matters at assigned location(s), partnering with the HR Manager as needed to resolve issues effectively.
  • Identify trends from employee relations cases to address root causes and educate managers on effective handling of similar situations.
  • Advise management on progressive discipline and termination steps, and review corrective action and termination documentation for completeness and organizational consistency.
  • Spot trends and issues impacting employees and management, and identify training and coaching needs.
  • Deliver training for new managers and other HR-related topics to support stronger people leadership.
  • Stay current on labor laws (including FMLA and ADA) and provide education to location managers and supervisors.
  • Coordinate related situations with the HR Service Center (ESC) when needed.
  • Act as an employee advocate as appropriate.
  • Participate in relevant business and HR meetings.
  • Complete other duties as assigned.

What you’ll bring

  • Bachelor’s degree from a regionally accredited institution in Human Resources or Business Administration (preferred).
  • Minimum 2 years of experience in Human Resources, with a strong focus on employee relations required.
  • PHR certification preferred.
  • Ability to pass a background investigation.

Tools and working expectations

  • Use MS Office Suite to support HR activities.
  • Work with employee relations investigations and provide employee counseling.

In this role, you will help managers make consistent, compliant decisions while supporting employees through challenging moments.

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