People Operations Partner

The People Operations Partner provides essential support for employee relations, benefits administration, payroll, onboarding and offboarding, and internal communications across IOS offices. This is an in-person role based in Fort Lauderdale, FL, with regional travel to other IOS locations.

Job Summary

Integrated Openings Solutions is a commercial and architectural openings solutions provider delivering doors and hardware products and related services to support safe, compliant, and sustainable building projects. The People Operations Partner is a key member of the People Operations team, reporting to the Director, People Operations, and collaborates with leaders and staff across the organization to support people-related initiatives.

Responsibilities

• Oversee performance management processes including goal setting, evaluations, coaching, and development conversations
• Guide coaching and development discussions and establish effective one-on-one meeting practices
• Manage corrective actions and maintain documentation
• Support leaders in addressing employee concerns and fostering a positive workplace culture
• Monitor and respond to inquiries in the People Operations inbox
• Ensure consistent application of company policies and employment practices
• Serve as a resource for benefits questions and direct employees to benefits resources and external providers
• Support benefits communications and employee education initiatives
• Partner with vendors and internal stakeholders to resolve benefits issues
• Address payroll inquiries from managers and staff; coordinate approved pay adjustments
• Collaborate with payroll stakeholders to resolve payroll concerns promptly and accurately
• Support onboarding to ensure a positive new hire experience and coordinate offboarding including separation documentation and communications
• Maintain onboarding and offboarding procedures and resources
• Support the Director, People Operations in company-wide and division communications
• Assist with planning and execution of Company Town Halls and Division Town Halls
• Ensure timely, accurate, and engaging organizational updates and support company-wide engagement initiatives
• Coordinate quarterly and annual employee recognition and awards programs
• Contribute to initiatives that strengthen culture, satisfaction, and retention
• Support pre-close integration planning including onboarding materials, offer letters, organizational documentation, and transition readiness activities
• Coordinate Day One and Week One onboarding activities aligned with IOS policies, benefits, systems, and culture
• Partner with leaders to execute employee communications, change management, and workforce integration during acquisitions
• Provide ongoing support to acquired employees and leaders to drive engagement, retention, and successful long-term integration into IOS

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• 5+ years of Human Resources experience
• Bilingual proficiency in English and Spanish, with the ability to communicate verbally and in writing with employees, managers, and external partners
• Strong knowledge of HR practices, employee relations, employment policies, and workforce support programs
• Excellent interpersonal, communication, relationship-building, and conflict-resolution skills
• Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment
• High emotional intelligence, discretion, and the ability to build trust and credibility across all levels of the organization
• Experience supporting organizational change, acquisitions, onboarding, or workforce integration initiatives preferred
• Proficiency with Microsoft Office and HRIS/People Operations systems
• Willingness to travel up to 25% to other offices and acquired company locations
• Bachelor's degree preferred

Technologies

• Microsoft Office
• HRIS/People Operations systems

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Department

People Operations

Job Type

Full Time, Exempt

Reports To

Director, People Operations

Locations

• Naples, FL
• Tampa, FL
• Ft. Lauderdale, FL
• Sarasota, FL

Work Location

In person

Travel

Willingness to travel up to 25% to other offices and acquired company locations

Education

Bachelor's degree preferred

Application Question

What salary range are you targeting for your next opportunity?

Other Information

Supervisory Responsibilities: None