Sr. Administrator, People Operations

Support the People and Culture Team by owning key HR administrative and HRIS-related people operations activities.

Responsibilities

• Maintain accurate, efficient personnel records and support employee lifecycle activities in the HRIS, including system onboarding, employee changes, transfers, and terminations.
• Partner with employees, managers, and internal departments to support People Operations work and ensure timely, accurate communication and processing of personnel information.
• Review, update, and manage employee documentation to keep records complete, accurate, and aligned with company policies and applicable requirements.
• Investigate and resolve discrepancies in employee and HRIS data; support data audits and reporting activities.
• Use software applications to prepare reports, presentations, correspondence, and other business documents.
• Handle sensitive employee information with confidentiality, discretion, and appropriate judgment.

Requirements

• High school diploma or equivalent, with course work after high school and job-related training.
• Bachelor’s degree in business or related field preferred.
• 5 to 8 years of experience in administrative support, Human Resources, People Operations, HRIS administration, or related work; demonstrated experience supporting employee lifecycle processes and maintaining accurate personnel records.
• Preferred: experience with applicable employment laws, regulations, and HR compliance requirements.
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.
• Strong computer skills with demonstrated ability to accurately enter, maintain, analyze, and reconcile data within HRIS and other business systems.
• Preferred but not required: experience with CORE HCM, Power BI, or other HRIS and reporting platforms.
• Effective communication skills, both verbal and written, with employees, managers, internal departments, and external business partners.
• Ability to build and maintain effective working relationships and provide a high level of customer service.
• Ability to work independently and collaboratively as part of a team.
• Strong ability to prioritize, organize, and manage multiple assignments and deadlines at the same time.
• High attention to detail, with accuracy in a data-intensive environment.
• Ability to compile, review, reconcile, and validate data for accuracy, completeness, and compliance.
• Ability to identify and resolve discrepancies and escalate issues appropriately.
• Ability to maintain confidentiality and exercise sound judgment with sensitive employee information.
• Skill in preparing clear and concise reports, procedures, correspondence, and other written materials.
• Proficiency with applicable computer applications and HRIS systems.

Technologies

• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• CORE HCM
• Power BI
• HRIS

Benefits

• Competitive pay with recognition programs.
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays.
• Leave and family support: parental leave and sick leave.
• Learning and growth: access to training and development for continuous skill development.
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts.

Work arrangement

• Hybrid.

Jacksonville, FL.