Hospitality Recruiter & Trainer

Join HMG Plus in Chicago as a corporate Hospitality Recruiter and Trainer, supporting talent acquisition, onboarding, and training through the Academy for Hospitality Arts (AHA). This onsite role blends recruitment with day-to-day staffing operations for corporate hospitality services, with the support of Giggo to match the right people to client needs. If you enjoy building teams, coaching others, and delivering high-touch workplace service, this position offers a people-first environment backed by structured development.

What you’ll do

• Own full-lifecycle recruiting for corporate hospitality and workplace experience professionals across the Chicago market, including corporate receptionists, executive concierge hosts, conference services coordinators, workplace experience ambassadors, and event specialists.
• Build and maintain local talent pipelines through corporate hospitality networks, career centers, professional associations, and digital channels.
• Run thorough interviews and practical evaluations that assess professional discretion, corporate etiquette, poise, and communication.
• Manage daily staff booking and scheduling operations for client requests, ensuring optimal shift coverage across Chicago corporate accounts.
• Use Giggo to review staffing needs, align talent to specific client cultures, and confirm shift assignments.
• Act as an operational point of contact for active shifts, handling real-time staffing adjustments, confirmations, and communication between corporate clients and field personnel.
• Deliver comprehensive orientation and training programs grounded in the AHA framework, developing elite workplace ambassadors with expertise in corporate etiquette, high-tech conference room support, and VIP guest relations.
• Lead hands-on workshops, client-service training sessions, and continuous education to improve team performance in corporate environment management and executive support.
• Collaborate with corporate operations and account managers to evaluate on-site staff performance and identify ongoing training opportunities for enterprise clients.

What you bring

• 3+ years of experience in corporate hospitality, executive concierge services, workplace experience management, staffing coordination, corporate recruiting, or training (luxury hotel front desk or corporate office services experience strongly preferred).
• An Associate’s or Bachelor’s degree in Hospitality Management, Business, Communications, or a related field.
• Exceptional interpersonal communication, public speaking, coaching, organizational skills, multi-tasking, and professional discretion.
• A genuine passion for mentoring others, improving the modern workplace experience, and supporting an inclusive, high-touch team culture.
• Ability to support standard corporate business hours with occasional flexibility for special corporate evening events or training sessions based on operational needs.

Compensation & benefits

Base Salary: $70,000 to $80,000 per year (commensurate with experience). Pay range is also listed as $70,000.00 - $80,000.00 per year.

• 401(k) retirement plan
• Comprehensive medical, dental, and vision insurance coverage
• Parental leave
• Dental insurance

Culture at HMG Plus

• People-First Mentality: Continuous coaching, mentorship, and structured training programs to support professional development.
• Collaboration & Respect: Teamwork and shared success across all levels of the organization.
• Excellence & Innovation: Embraces modern technology, including the proprietary scheduling platform Giggo, while honoring the timeless art of gracious workplace hospitality.