Human Resources Advisor

The Human Resources Advisor acts as the primary HR contact for a T&T Supermarket store in San Jose, CA, delivering comprehensive on-site HR support to store leadership and staff. The role encompasses employee relations, recruitment, compliance, performance management, training, and HR administration, with a focus on maintaining a compliant and positive work environment. The compensation range for this position is USD 70,310 to 80,000 per year.

Responsibilities

• Serve as the initial contact for employee relations, guiding managers and staff on workplace concerns
• Lead or support prompt, thorough, and unbiased investigations into complaints such as harassment, discrimination, or policy violations in coordination with Employee Relations, HR Leaders, or Legal
• Provide management with recommendations based on investigation findings and relevant policies and laws
• Collaborate with store leadership to resolve staff concerns and foster a constructive work environment
• Support initiatives aimed at enhancing employee engagement and retention
• Oversee full-cycle recruitment for hourly and exempt store roles, achieving the fulfillment targets
• Partner with department managers to determine hiring needs and create staffing plans
• Coordinate a smooth onboarding process, including new hire orientation that complies with federal, state, and local requirements
• Maintain timely, accurate, and compliant personnel records
• Coach managers on performance management practices, including recognition, disciplinary actions, documentation, and terminations
• Review corrective actions for consistency, fairness, and legal compliance
• Support development planning and talent pipeline efforts at the store level
• Ensure adherence to applicable federal, state, and local employment laws, including California wage and hour, meal and rest breaks, and leave requirements
• Interpret and apply company policies to ensure consistent and compliant implementation
• Collaborate with corporate HR, Legal, or Compliance on audits, investigations, and regulatory matters
• Assist with the administration of employee benefits and respond to inquiries
• Coordinate with payroll to ensure accurate timekeeping and wage compliance, including meal and rest break adherence
• Administer leaves of absence (FMLA, CFRA, PDL, and other applicable leaves) in line with legal requirements and company policy, including tracking and communication
• Manage Workers’ Compensation cases for the store, including timely injury reporting and claim follow-up
• Serve as the primary contact for WC claims with employees, managers, and the Safety and WC team
• Maintain compliance with state reporting and documentation standards
• Monitor claim statuses and proactively follow through on open cases to ensure timely resolution
• Coordinate return-to-work and modified duty arrangements in alignment with medical guidance and company policy
• Maintain a regular presence on the retail floor and back-of-house areas to engage with staff and managers
• Proactively observe operations to identify safety risks, policy violations, and compliance concerns
• Address issues directly or escalate as appropriate to ensure a safe and compliant work environment
• Support workplace safety initiatives with operations and safety teams to minimize injury risks
• Maintain accurate records of workplace incidents, claims, and outcomes
• Deliver required training, including California-mandated harassment prevention and workplace violence prevention training as applicable
• Identify training needs proactively and coordinate development opportunities with the Learning & Development team
• Promote a culture of compliance and continuous learning
• Maintain accurate HRIS and employee records in line with company standards and legal requirements
• Prepare and analyze HR metrics such as turnover and headcount for store leadership and corporate HR
• Support assigned HR projects and initiatives as needed

Requirements

• Bachelor’s degree in Human Resources or Business Administration from an accredited institution
• Minimum of 5 years of progressive, hands-on HR experience in California, within chain retail stores, supermarkets, restaurants, manufacturing, warehouse, or other high-volume hourly environments
• Strong knowledge of current Federal, California, and local employment laws, including wage and hour, meal and rest breaks, and leave requirements
• Ability to interpret policies and apply employment laws to workplace situations with sound judgment
• Proven ability to operate independently as the primary HR resource at a store, exercising discretion and independent judgment while leading and managing all HR matters and identifying risks early
• Experience supporting a non-union workforce and maintaining a positive work environment without representation
• Hands-on experience managing Workers’ Compensation cases, including reporting, follow-up, and return-to-work coordination
• Self-starter with ownership mindset and a commitment to continuous improvement
• Strong interpersonal, conflict resolution, and written and verbal communication skills
• High integrity with the ability to handle confidential information discreetly
• Proficiency with HRIS systems and Microsoft Office applications (Excel, Word, Outlook)

Technologies

HRIS, Microsoft Office, Excel, Word, Outlook

Benefits

• Competitive wages
• Discretionary bonus
• Paid holidays
• Paid time off including annual vacation, sick leave, marriage leave, and bereavement leave
• Medical, dental, and vision coverage
• Life and AD&D insurance
• 401(k) retirement plan with employer matching
• Employee assistance program
• Paid training and learning opportunities
• 10 percent staff purchase discount
• Birthday celebration and service tenure awards
• Team-building events
• Paid jury duty
• Referral program
• Vision coverage

Shift

Five day work week, typically Monday through Friday, from 9:00 am to 5:30 pm; hours may vary slightly by department due to operational needs

Safety and Equal Opportunity

Safety remains a top priority at T&T Supermarket. We maintain health and safety policies to keep Stores, Food Processing and Production Centers, and Warehouse operations as safe as possible. We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, age, veteran status, disability, or any other protected characteristic.

Limitations and Disclaimer

This description outlines the general nature and level of work involved and is not exhaustive. The company reserves the right to modify or add duties as business needs change, in compliance with applicable laws. Reasonable accommodations will be provided as required by law.