Human Resources Business Partner

The Human Resources Business Partner at Guitar Center acts as a strategic and hands-on partner to Distribution Center leadership, translating operational goals into people strategies. This onsite role combines trusted employee support, leadership coaching, and practical HR guidance to help the site meet performance needs while staying compliant with employment laws, company policies, and HR best practices.

Role Focus

• Serve as the primary HR partner to Distribution Center leadership, aligning people strategies with operational priorities, productivity goals, staffing needs, and business objectives.
• Partner with leaders to develop workforce strategies that support operational performance, navigate organizational change and business growth, and improve team effectiveness and leadership capability.
• Anticipate workforce risks and recommend proactive solutions that support an engaged, high-performing culture.
• Partner with Operations leaders to create staffing strategies for current and future business needs.
• Maintain a visible and approachable presence across the Distribution Center by building trusted relationships with associates and leaders at all levels.
• Provide timely, practical HR guidance on employee relations matters for both leaders and associates.
• Promote a positive associate experience through regular interaction on the warehouse floor and participation in daily operations.

Workforce, Talent, and Leadership Programs

• Lead or support initiatives including workforce planning, recruiting strategy, onboarding effectiveness, internal mobility, succession planning, and leadership development.
• Support new hire integration.
• Evaluate staffing trends and recommend actions to improve hiring success, reduce turnover, and strengthen organizational capability.
• Coach leaders on performance management, conflict resolution, attendance, corrective action, and policy interpretation.
• Coach leaders to build a culture of accountability, engagement, and continuous improvement.
• Partner with leaders to improve leadership effectiveness, support performance management processes, develop performance improvement plans, deliver coaching and feedback, navigate difficult conversations, and build engaged teams.
• Lead and support associate engagement initiatives, recognition programs, wellness activities, and site events aligned with company values.

Employee Relations and HR Operations

• Conduct workplace investigations and recommend resolutions that are fair, consistent, and aligned with company values.
• Identify trends in employee relations, turnover, absenteeism, and engagement, partnering with leaders to implement proactive solutions that improve the workplace experience.
• Partner with HR support teams to ensure HR processes are executed accurately, efficiently, and in compliance with company policies and employment laws.
• Provide oversight and support for payroll and timekeeping, leave administration, benefits administration, HRIS accuracy, and compliance reporting.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• 3+ years of progressive Human Resources experience.
• Strong employee relations experience, including workplace investigations and performance management.
• Demonstrated ability to influence leaders and operate effectively in a fast-paced environment.
• Working knowledge of federal, state, and local employment laws.
• Experience using HRIS and timekeeping systems.
• Experience supporting a distribution center, warehouse, manufacturing, retail operations, or other high-volume environment preferred.

Technologies

• HRIS
• Timekeeping systems

Work Environment and Physical Requirements

• Primarily office-based within a distribution center environment, with regular interaction on the warehouse floor.
• Ability to sit, stand, walk, use standard office equipment, and work on a computer for extended periods.
• May occasionally lift or move up to 20 pounds.
• Minimal travel; occasional travel for meetings, training, or business needs may be required.

Location: Brownsburg, IN (onsite)