Human Resources Manager

The Human Resources Manager provides HR support to the Senior Director of Human Resources, with a primary focus on recruitment. The role manages key hiring processes, supervises the Recruitment Coordinator, and ensures HR documentation and compliance requirements are maintained for the organization and related service providers.

Recruitment and Hiring Oversight

• Manage the Agency’s recruitment activities.
• Design and execute hiring strategies aligned with company goals and budgets.
• Track advertising budget expenditures.
• Monitor recruitment metrics such as time-to-fill and cost-per-hire, using data-driven insights for continuous improvement.
• Maintain working relationships with contracted recruiting agencies.
• Support internal and external job fairs in coordination with the Recruitment Coordinator.

Documentation, Compliance, and Records Management

• Collect and maintain essential documentation for agency contractors and Respite providers.
• Maintain HR employee files in accordance with agency and regulatory standards.
• Maintain all HR forms.
• Handle administrative details related to HR initiatives and programs, including tasks such as faxing, mailing, e-mailing, proposal writing, filing, scanning, making flyers, organizing events, and creating presentations.
• Support administrative tasks for department operations as directed, including possible special projects.

Employee Relations and HR Administrative Support

• Assist with Employee Relation matters.
• Assist with FMLA paperwork.
• Assist with employment verification.
• Act as back-up to the Senior Director of Human Resources as needed.
• Provide training in Interviewing Techniques.
• Monitor retention and turnover rates.
• Conduct wage analysis for open positions.
• Meet ongoing training requirements to maintain current certifications.

Community Representation and HR Events

• Represent Indian Creek Foundation at community functions.
• Coordinate HR Special Events and Activities, which may include making flyers, ordering supplies, writing newsletter entries, delegating tasks, setting up equipment, or participating in the activity itself.

Required Education

• Associate degree or bachelor’s degree in human resources, Business, or related fields.

Required Experience and Credentials

• Minimum 3 years of Human Resources experience with a strong recruitment background required.
• SHRM-CP or PHR certification preferred.

Knowledge, Skills, and Compliance Requirements

• Excellent written and oral communication skills.
• Organizational and interpersonal skills.
• Ability to handle sensitive and confidential situations and documentation.
• Proficiency in Human Resources Database Management.
• Proficiency in Microsoft programs and Office 365.
• Knowledge of individual rights and ability to support privacy, dignity, and well-being of all individuals served in a safe, secure environment.
• Demonstrated knowledge and compliance with HIPAA standards, including annual compliance HIPAA training.
• Ability to cooperate with coworkers, plan and complete duties with minimal direct supervision, and use appropriate judgment.
• Use tactful and appropriate communications in all situations.
• Report and follow up on reported complaints, problems, and concerns with appropriate personnel.
• Promote positive public relations with individuals served, family members, team members, and the community.
• Complete training requirements, maintain acceptable attendance, and follow dress codes and personal hygiene standards.
• Complete all documentation to ensure compliance with regulations and agency policies.
• Exhibit behavior aligned with the Code of Conduct and Code of Compliance.
• Satisfactory completion of a post-offer pre-employment physical exam and drug test as required.
• Completion and clearance of a criminal background check and a child abuse clearance.

Technologies and Tools

• Office 365
• Microsoft programs

Equipment and Physical Requirements

• Computer with proficiency in Office 365.
• Office equipment including printer, scanner, fax machine, copier, and related tools.
• Lift items weighing 50 pounds or less.
• Bend, stoop, sit, stand, and reach.

Standard Requirements and Safety/Confidentiality Expectations

• Support the Mission and values of Indian Creek Foundation and the program.
• Support and implement procedures related to safety, including universal precautions and safe work practices, fire/safety plans, reporting and correcting unsafe conditions, and equipment repair and maintenance needs.
• Maintain confidentiality of data, including information about individuals served, employees, and operations.
• Comply with regulatory requirements and agency policies as required by Human Resources, licensing, and funding agencies.
• Conduct oneself professionally when representing Indian Creek Foundation.

Job Location

Cowpath Road – Main campus, Souderton, PA (onsite)