Senior Human Resources and Workplace Experience Strategist
Job Description
Senior Human Resources and Workplace Experience Strategist provides senior-level HR guidance across employee relations, payroll administration support, and HRIS operations for the full PNWU workforce.
Responsibilities
- Serve as a trusted HR advisor to supervisors, program leaders, and Deans on employee relations matters for both staff and faculty.
- Advise on and support performance concerns, coaching conversations, corrective action, and workplace conduct issues.
- Support workplace investigations, grievances, and complaint resolution under HRWE leadership direction.
- Coach leaders to address performance and conduct issues early, directly, and with respect for the people involved.
- Partner with supervisors to document performance improvement plans and support consistent, equitable application of expectations.
- Advise on separations, involuntary transitions, and related employee relations matters; use independent judgment for routine and moderately complex matters.
- Escalate complex, high-risk, or novel employee relations matters to the VP of HRWE as appropriate.
- Administer bi-weekly payroll change processes including new hires, terminations, compensation changes, and status changes.
- Act as the HR–Payroll bridge to align HRIS and payroll data and ensure consistent handling of personnel actions.
- Support accurate and compliant payroll processing in partnership with Payroll and Finance.
- Support payroll compliance with federal and Washington State wage and hour law, tax withholding, and deduction requirements.
- Support year-end payroll processes including W-2 preparation and ACA reporting.
- Reconcile payroll data with HRIS records; investigate and resolve discrepancies with attention to detail and follow-through.
- Support internal and external payroll audits through data accuracy, documentation, and timely responses.
- Serve as HRIS subject matter expert and system administrator for Human Resources and Workplace Experience.
- Maintain accuracy, security, and integrity of employee data and personnel records within the HRIS.
- Configure and maintain HRIS workflows, security roles, and reporting infrastructure to support HR operations.
- Build and deliver workforce reports supporting decision-making, compliance, and audit response.
- Support HRIS integrations with payroll, benefits, and other institutional systems.
- Serve as a resource for staff and supervisors on HRIS use, self-service, and data access.
- Coordinate and administer hiring, onboarding, and offboarding processes for staff and faculty.
- Support search committees and hiring managers through job description development, posting, and offer letter generation.
- Manage administration and lifecycle of employment contracts, appointments, and personnel action documentation.
- Coordinate internal movements including transfers, promotions, and reclassifications with attention to equity and consistency.
- Ensure timely and compliant responses to employment verifications and reference requests.
- Serve as a point of contact for the [email protected] inbox, routing inquiries appropriately and responding with clarity and respect.
- Administer faculty credentialing for new hires and periodic review on the appropriate reappointment cycle.
- Maintain credentialing documentation required for program accreditation; plan ahead for accreditation cycles rather than responding at the last minute.
- Support routing, documentation, and administrative execution of faculty appointment, reappointment, and promotion processes.
- Support transitions into emeritus status and other end-of-appointment processes.
- Track affiliate faculty, adjunct appointments, and startup fund utilization.
- Ensure compliance with federal, Washington State, and local employment law including FMLA, ADA, WFLA, wage and hour, EPOA salary disclosure, and EEO requirements.
- Support disability accommodations and protected leave processes in partnership with benefits and leadership to ensure consistency and compliance.
- Provide expert guidance on university policies, the Staff Handbook, the Faculty Handbook, and related HR practices, including explaining reasoning behind decisions whenever possible.
- Support policy development and revision with the VP of HRWE; apply policies and practices equitably across roles, departments, and levels.
- Acknowledge mistakes and correct course transparently; escalate complex compliance matters appropriately.
- Bring initiative, ownership, and follow-through; treat small commitments with care equal to high-visibility work.
- Actively seek and apply feedback; adjust when intent and impact do not align.
- Contribute to the credibility and steadiness of the HRWE team; hold self and peers accountable with professionalism, candor, and care.
- Engage in continuous learning and professional development to sustain expertise in employee relations, payroll, HRIS, and employment law.
- Perform other related duties as assigned based on departmental need.
- Perform job duties in accordance with safety, legal, and regulatory requirements, University policy and procedures, and accepted business practices.
- Act with the highest level of professional ethical standards in all aspects of job performance in accordance with PNWU mission and values.
- Understand and adhere to accreditation standards and expectations specific to the department.
Requirements
- Bachelor’s Degree in Human Resources, Business Administration, Organizational Development, or a related field.
- 4–7 years of progressively responsible HR generalist experience, with demonstrated depth in employee relations, HRIS administration, and payroll partnership or administration.
- Demonstrated experience advising and coaching supervisors on employee relations matters.
- Working knowledge of federal and Washington State employment law including FMLA, ADA, wage and hour, and EEO requirements.
- SHRM-CP or PHR required or within one year of hire; SHRM-SCP or SPHR strongly encouraged as part of continued professional development.
Preferred
- Master’s Degree in Human Resources, Business Administration, or a related field; SHRM-SCP or SPHR.
- Experience in higher education, healthcare, or another mission-driven environment.
- Experience supporting workplace investigations, grievance processes, or progressive discipline.
- Experience with faculty affairs operations, credentialing, or accreditation documentation.
- Experience partnering across HR and Payroll functions in an integrated or shared services model.
Benefits
- Health Benefits: Medical, Dental, Vision, Life Insurance
- Paid Time Off
- 403b with Roth Option
- Paid Holidays
Salary & Status
- Location: Yakima, WA (onsite)
- Status: Full-Time, 40 hours/week
- Salary: USD 77,200 - 123,500 per year
- Hiring rate: $37.12 - $48.27
- Salary commensurate with qualifications and experience; pro-rated based on hours/week
Recruitment Period
- 08/12/2026 - Until Filled
Work Authorization
- PNWU does not sponsor employment visas.
- Applicants must be legally authorized to work in the United States at the time of hire and for the duration of employment.
- Employment eligibility will be verified in accordance with federal law.
To Ensure Full Consideration, Submit
- A letter of introduction outlining background and qualifications for the position
- Detailed resume
- Contact information for three professional references
Additional Information
- Comprehensive benefits package for eligible employees first of the month following date of hire and competitive salary.
- Benefit eligible is at least .5 FTE.
- PNWU is a drug-free workplace and an equal opportunity employer and educational institution.
- To request this publication in an alternative format, or to apply in an alternative format, call Human Resources at 509.452.5100.