Senior Human Resources Generalist

Senior Human Resources Generalist role with operational and transactional HR responsibilities for departments within the Community Services Cluster in Houston.

Responsibilities

• Provide operational and transactional HR support to assigned departments, ensuring HR requests and personnel actions are processed accurately and timely.
• Prepare, review, and process personnel actions in HR One SuccessFactors – Employee Central (EC) including new hires, transfers, promotions, organizational changes, and other employee actions.
• Create and maintain Organizational Management (OM) activities such as position creation, organizational structure changes, reporting relationship updates, and other position-related changes.
• Review personnel actions and supporting documents for accuracy and completeness, flagging discrepancies, missing details, or items that may delay processing.
• Maintain and monitor HR tracking logs, reports, pending actions, and effective dates to support timely follow-up and completion.
• Coordinate with the Client Relations Manager, Talent Acquisition, Shared Services, departments, and other HR functional areas to move HR requests from initiation through completion.
• Serve as a resource to department representatives by providing status updates, communicating outstanding requirements, and answering routine operational and transactional HR questions.
• Conduct HR research and review employee, position, organizational, and personnel data to identify discrepancies and support resolution of HR-related issues.
• Support reconciliation and data-cleanup by verifying employee, position, organizational, funding, and reporting information, and coordinating corrections.
• Coordinate personnel record requests, retention, filing, and archiving in line with established records management requirements.
• Assist with workforce and position management activities, including organizational reviews, position research, and reporting changes.
• Prepare and maintain HR reports, metrics, status updates, and tracking materials to identify trends, approaching deadlines, processing delays, and escalation items.
• Identify complex, delayed, or cross-functional matters and coordinate with the Client Relations Manager or the appropriate HR functional area for resolution.
• Assist with development and updates to HR policies, standard operating procedures, process documentation, job aids, templates, and tracking tools.
• Support cluster-wide HR initiatives and special projects by researching, gathering and analyzing information, preparing documentation, monitoring deliverables, and coordinating with stakeholders.
• Interpret and apply established HR policies, procedures, guidelines, and applicable federal, state, and local laws to promote consistent HR practices.
• May provide support to other HR functional areas, including Temporary Services, based on operational needs and workload demands.
• Perform other duties as assigned and participate in special projects supporting the Community Services Cluster.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Social Science, Liberal Arts, or a related field.
• 3 years of related professional experience in human resources.
• Pertinent professional-level experience may substitute for education on a year-for-year basis.
• None listed.

Technologies

• HR One SuccessFactors – Employee Central (EC)
• Organizational Management (OM)
• Microsoft Office
• SAP

Preferences

• Preferred candidate demonstrates leadership potential and is customer-focused with excellent problem-solving, organizational, communication, and interpersonal skills.
• Strong presentation skills and proficiency in Microsoft Office and SAP are preferred.
• Preference may be given to eligible veteran applicants who meet qualification requirements, per Executive Order 1-6 and applicable factors.

General Information

• Workdays/hours: Monday–Friday, 8:00 AM–5:00 PM (onsite, not remote).
• Department may administer a skills assessment test.
• Safety impact position: NO
• Pay grade: 21
• Only online applications accepted and must be received during the active posting period.
• Apply at: www.houstontx.gov/hr/careers
• For detailed application status: log in at http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-7238.
• Special services/accommodations: call (832) 393-7238 (TTY 7-1-1).
• Login assistance/technical support: call 855-524-5627.
• All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of provided information.
• EOE Equal Opportunity Employer.

Location: Houston, TX (onsite) | Salary: USD 61,754–69,755 per year | Experience: 3 years minimum