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Job Description

Support plant leadership and the HR team with advanced employee relations, performance support, and leave administration in an onsite Cleveland, TN role reporting to the Sr. Human Resources Manager.

Responsibilities

  • Lead advanced Associate Relations activities for SK Food Group leadership, including investigating and resolving complex personnel issues such as harassment allegations and workplace conflicts.
  • Ensure timely communication, thorough documentation, and appropriate escalation for complex HR matters.
  • Build credible relationships with plant leadership to support effective decision-making and organizational effectiveness.
  • Partner with department managers to support and implement strategies for continuous skills development and deploy training tools for a diverse workforce.
  • Consult on associate performance issues and termination requests, ensuring legal compliance and consistent application of company policy.
  • Coach and support leaders on running productive coaching sessions, including explaining the “why.”
  • Serve as a resource to the HR team for guidance, questions, and training.
  • Apply business knowledge to support leaders in solving business challenges, including developing solutions and supporting communication and deployment.
  • Review what “great looks like” through collaboration with the HR Manager to reassess policies and procedures for compliance, relevance, and best-in-class associate experience.
  • Review attendance and disciplinary process tracking to keep processes current, identify trends, and improve two-way communication and relationship building.
  • Maintain compliance with federal, state, and local employment laws and recommended best practices, including reviewing policies and practices to maintain compliance such as I9 requirements.
  • Ensure timely and accurate review of completed associate timecards during each pay period bi-weekly close.
  • Manage all Leave of Absence programs and processes, including transitional work and accommodations; ensure timely and accurate entry in ADP to support accurate pay and records.
  • Promote administration and communication of SK Food Group policies, procedures, programs, and benefits, providing guidance to associates and management.
  • Participate in recruitment, hiring, and onboarding, including working with outside suppliers for associate services such as temporary associates.
  • Ensure programs are applied according to company policies and procedures.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree in human resources, Business, or related field.
  • 4 years of related Human Resources experience, or equivalent combination of education and experience.
  • Previous Human Resource Generalist experience is required.
  • PHR, SHRM-CP, or related HR certification preferred.
  • Bilingual in English and Spanish, or other prevalent language at the plant location, preferred.
  • Proficient with Microsoft Office (Word, Excel, Outlook).
  • Ability to use HRIS and payroll/timekeeping systems; ADP experience preferred.
  • Ability to partner with cross-functional teams to achieve business goals.
  • Act with integrity, professionalism, and confidentiality.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks and delegate when appropriate.
  • Thorough knowledge of employment-related laws and regulations.
  • Competencies: Builds Trust, Collaborates, Relational Savvy, Business Acumen, Critical Thinking, Strategic Outlook, Action Oriented.

Technologies

  • Microsoft Office (Word, Excel, Outlook)
  • HRIS
  • Payroll/timekeeping systems
  • ADP

Benefits

  • Robust Health & Welfare Benefits Package
  • 401k Retirement Plan with company match
  • Associate Bonus Programs
  • Paid Time Off and Paid Holidays
  • Paid Parental Leave
  • Health & Dependent Care Flex Spending Accounts
  • Dependent Scholarship Program
  • Educational Tuition Assistance
  • Daily Pay – Access Earned Pay Sooner

SK Food Group provides competitive salaries and a wide variety of benefits, including programs supporting health and welfare, retirement readiness, and work-life balance.

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