Director, Human Resources

The Director, Human Resources at Astound leads the employee relations strategy and programs that support a positive, fair, and legally compliant workplace culture. This role serves as a senior partner to HR leadership, business leaders, and legal counsel, guiding complex case resolution, investigations, compliance efforts, and initiatives that strengthen engagement and trust.

Role Focus

• Manage and implement the organization’s employee relations strategy, aligned to business goals and HR initiatives.
• Serve as a trusted advisor to executives, leaders, and HR partners on sensitive and complex employee relations matters.
• Monitor workplace trends to identify risks and opportunities that improve organizational culture and employee experience.
• Oversee resolution of complex employee relations issues, including performance management, workplace conflicts, policy violations, and disciplinary actions.
• Lead internal investigations using thorough, fair, and legally compliant processes.
• Partner with HR teammates and Legal to mitigate risk, promote consistent practices, and enforce employee relations policies in compliance with federal, state, and local labor laws.

Leadership, Programs, and Enablement

• Provide training for leaders and managers on employee relations, conflict resolution, and performance management best practices.
• Track and analyze employee relations metrics to identify trends, risks, and opportunities for improvement.
• Drive initiatives that promote employee trust, engagement, and workplace inclusion.
• Partner with HR and leadership teams to build a culture of transparency, accountability, and respect.
• Support change management and communication strategies that impact employees.

Inclusion and Belonging

• Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority.
• Create a work environment where employees feel valued, respected, heard, and empowered.

Additional Responsibilities

• Other duties as assigned.

Required Experience and Qualifications

• 10+ years of progressive HR experience with a strong focus on employee relations, including 5+ years in a leadership role.
• Demonstrated experience leading investigations and resolving complex employee relations issues.
• In-depth knowledge of U.S. employment law, labor relations, and HR compliance.
• Strong leadership, communication, and influencing skills, with the ability to build trust across the organization.
• Proven ability to analyze data, identify trends, and recommend strategic solutions.
• Strategic thinking and problem-solving capabilities.
• Emotional intelligence and the ability to maintain confidentiality.
• Conflict resolution and negotiation skills.
• Strong organizational and project management abilities.
• Ability to balance business needs with employee advocacy.

Education and Certifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• HR certification (SHRM-SCP, SPHR, or similar) strongly preferred.

Compensation

• Base salary range: $130,000 - $175,000 per year.
• Base salary may be paired with opportunities for bonus and benefits.
• Actual pay may vary and may be above or below the range based on relevant skills, experience, and capabilities.

Benefits

• 401k retirement plan with employer match
• Medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: starting at 80 hours per year, increasing based on tenure
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: number of paid sick hours varies by state and/or local laws
• Tuition reimbursement program
• Employee discount program

Location and Work Setting

San Luis Obispo, CA (onsite)

Fair Chance Ordinance (San Francisco Candidates Only)

Pursuant to the San Francisco Fair Chance Ordinance, Astound will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (California Candidates Only)

https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Our Mission

• Take care of our customers
• Take care of each other
• Do what we say we are going to do
• Have fun