Director of Human Resources

Responsibilities

• Oversees the full spectrum of HR operations, including employee relations, recruitment, onboarding, benefits administration, compensation, performance management, workers’ compensation, leave administration, and compliance activities.
• Partners with organizational leadership to guide workforce planning, employee engagement, organizational development, and personnel matters.
• Manages complex employee relations issues, including investigations, complaints, disciplinary actions, corrective actions, conflict resolution, and terminations.
• Ensures compliance with federal, state, and local employment laws, licensing standards, and organizational policies and procedures.
• Develops, implements, reviews, and updates HR policies, procedures, and practices to support objectives and minimize risk.
• Oversees employee benefits programs, including health insurance, retirement plans, leave programs, workers’ compensation, unemployment claims, and vendor relationships.
• Provides leadership, supervision, coaching, and development to HR staff to ensure efficient departmental operations.
• Advises managers on employee performance, documentation, corrective actions, policy interpretation, and employment-related concerns.
• Leads recruitment, hiring, retention, and succession planning to meet staffing needs.
• Maintains confidentiality and handles sensitive employee, organizational, and legal information appropriately.
• Collaborates with Finance to support payroll, ensure accurate compensation and deductions, resolve payroll issues, and maintain wage and hour compliance.
• Monitors HR trends, regulatory changes, and best practices to recommend improvements and drive initiatives.
• Oversees HR recordkeeping, reporting, audits, and documentation for accuracy and compliance.
• Participates in budget development and monitors departmental expenditures and resource utilization.
• Responds to urgent or crisis-related personnel matters with appropriate leadership and follow-up actions.
• Collaborates with internal and external stakeholders, including legal counsel, insurers, regulatory agencies, and organizational leadership as needed.
• Fosters collaboration and a work environment that enhances potential and job satisfaction across teams.
• Leads strategic planning and development initiatives to support the organization’s mission and vision.
• Maintains effective communication, both in writing and verbally, and keeps accurate records and correspondence.

Requirements

• Bachelor’s degree in Human Resources or related field required.
• Master’s degree in a related field preferred.
• Five to seven years of post-degree related experience, or an equivalent combination of education, training, and experience.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and boards of directors.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• This position requires that an employee is able to drive for work purposes and must maintain a valid driver’s license with a past driving record that meets agency standards; may require the use of the employee’s personal vehicle.
• Ability to respond to behavior issues.
• Ability to create effective business correspondence.
• Strong organizational and time management skills.
• Ability to maintain confidentiality and exercise discretion.
• Good interpersonal skills and effective oral and written communication.
• Ability to establish and maintain professional working relationships and motivate others.
• Skill with adults who have developmental disabilities and working knowledge of developmental disabilities.
• Previous experience in program management or development and supervisory roles.
• Working knowledge of employment law.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.

Benefits

• Health insurance
• Retirement plans
• Leave programs
• Workers’ compensation
• Unemployment claims

Supervisory Responsibilities

• Provides leadership and supervision to HR and Staff Development personnel, including hiring, training, performance management, employee development, corrective action, and resolution of staff concerns in accordance with organizational policies and applicable laws.

Required Director Level Competencies

• Demonstrates adherence to Code of Conduct and Franciscan Values at all times.
• Provides strategic leadership and oversight for all HR functions, ensuring alignment with organizational goals, compliance standards, and workforce needs.
• Extensive experience managing complex employee relations matters, investigations, complaints, corrective actions, conflict resolution, and high-risk personnel situations.
• Maintains advanced knowledge of employment laws, regulatory requirements, benefits administration, workers’ compensation, leave management, and HR best practices.
• Exercises sound judgment, professionalism, and discretion when handling confidential, sensitive, and legally significant information.
• Builds strong partnerships with leadership to support organizational development, workforce planning, employee engagement, and performance management initiatives.
• Demonstrates exceptional communication, leadership, negotiation, and problem-solving skills in challenging and fast-paced environments.

Education and/or Experience

• Bachelor’s degree in Human Resources or related field required; Master’s degree preferred.
• Five to seven years of post-degree related experience, or an equivalent combination of education, training, and experience.

Language Skills

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to inquiries from customers, regulatory agencies, or the business community.
• Ability to write speeches and articles for publication in prescribed style.
• Ability to effectively present information to top management, public groups, or boards of directors.

Mathematical Skills

• Ability to work with probability, statistics, and geometry/trigonometry basics.
• Ability to apply fractions, percentages, ratios, and proportions.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a wide variety of technical instructions and handle abstract and concrete variables.

Driving Requirements

• Must be able to drive for work purposes; valid license required; may use personal vehicle.

Other Skills and Abilities

• Ability to respond to behavior issues.
• Ability to create effective business correspondence.
• Strong organizational and time management skills.
• Maintain confidentiality and exhibit discretion.
• Good interpersonal and communication skills; ability to establish professional relationships and motivate others.
• Skill with adults who have developmental disabilities.

Other Qualifications

• Working knowledge of developmental disabilities.
• Previous program management or development experience and supervisory experience.
• Working knowledge of employment law.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.