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Job Description

Compassionate Arms, Inc. is seeking a Healthcare Recruiter to support client care by building and maintaining a reliable caregiver workforce. In this on-site role in Sterling Heights, MI, you will manage full-cycle recruiting, screen and match candidates, and coordinate ongoing coverage so authorized hours stay staffed.

What you’ll do

  • Own full-cycle recruiting for caregivers, from job posting through offer and onboarding handoff.
  • Write and post openings on job boards, social media, and community channels while managing the applicant pipeline daily.
  • Build referral sources through community organizations, churches, cultural centers, schools, and workforce programs, including outreach within the Chaldean and Arabic-speaking community.
  • Represent Compassionate Arms at job fairs, hiring events, and community outreach activities.
  • Track open needs by program, county, shift, and language so recruiting targets the agency’s actual gaps.
  • Conduct phone screens and structured interviews to evaluate reliability, experience, temperament, and fit for home care.
  • Verify candidates meet program requirements, including background checks, exclusion list checks, references, and driver’s license and insurance where needed, plus required training or certifications.
  • Coordinate offers and start dates and handle handoff to onboarding and training.
  • Maintain complete, accurate applicant and hiring records for audits by CMH agencies, health plans, and the state.
  • Review each new client’s care plan, authorized hours, service type (such as CLS, personal care, respite, homemaking), and preferences.
  • Match clients with caregivers using skills, schedule, location, language, culture, gender preference, and personality.
  • Introduce caregivers to clients and families, and follow up after first visits to confirm the match is working.
  • Find replacement or backup caregivers quickly when a match ends, a caregiver is unavailable, or a client’s needs change.
  • Collaborate with care coordinators, supervisors, and scheduling staff to help keep authorized hours covered.
  • At lower volume, source and screen LPN and RN candidates for skilled nursing visits and supervisory or assessment duties, including verifying active Michigan nursing licenses and relevant experience.
  • Coordinate clinical interviews with nursing leadership.
  • Check in with new caregivers during their first 90 days to address concerns early and reduce turnover.
  • Collect feedback from exit interviews and match outcomes to improve recruiting and matching.
  • Provide weekly reporting on applicants, hires, time to fill, open cases, and retention.

Requirements

  • 2+ years of recruiting experience, preferably in home care, healthcare, or high-volume hourly hiring.
  • Working knowledge of home care roles such as caregivers, home health aides, and direct support professionals.
  • Strong interviewing skills and sound judgment regarding candidate reliability and fit.
  • Excellent phone, written, and in-person communication skills.
  • Organized approach to managing many open positions and client cases at once.
  • Comfort with applicant tracking systems, job boards, Microsoft Office or Google Workspace, and scheduling software.
  • Valid driver’s license and reliable transportation for community events and occasional client visits.
  • Ability to pass a criminal background check.
  • High school diploma or equivalent.

Technologies

  • Applicant tracking systems
  • Job boards
  • Microsoft Office
  • Google Workspace
  • Scheduling software

Preferred

  • Fluency in Arabic and/or Chaldean (Sureth). Not required, but strongly valued.
  • Familiarity with Michigan Medicaid programs, including MI Home Help, CMH services, CLS, and Medicaid health plans.
  • Experience recruiting LPNs and RNs.
  • Associate’s or bachelor’s degree in human resources, healthcare administration, or a related field.
  • Experience with HHAeXchange or other home care scheduling and EVV systems.
  • Ties to the Macomb, Oakland, or Wayne County community.

Role details

  • Location: Sterling Heights, MI (onsite)
  • Pay: USD 24 - 27 per hour
  • Experience: Minimum 2 years
  • Education: High school diploma or equivalent

How success is measured

  • Open client cases are staffed quickly with caregivers who fit.
  • New caregivers stay past their first 90 days.
  • Clients and families report that the caregiver is a good match.
  • Hiring files are complete and audit-ready.

Work environment

  • On-site role based in the Sterling Heights and Troy offices, with some local travel for hiring events and client introductions.
  • Occasional evening or weekend availability may be needed to cover urgent staffing gaps.

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