Human Resource

Helpful Hearts Health Services Inc offers a supportive, collaborative work environment where HR plays a direct role in building a strong culture and steady operations. This onsite Human Resources Manager role in Columbia, MD includes a competitive salary of $45,000 to $55,000 per year, plus an Simple IRA and opportunity for advancement as the agency expands.

In this position, you will oversee key HR functions and help leadership, supervisors, and staff stay aligned with hiring, training, compliance, and employee relations expectations. The work is purpose-driven, with a meaningful impact on the lives of individuals with developmental disabilities.

What you’ll be responsible for

• Oversee all HR functions, including recruitment, onboarding, employee relations, compliance, training coordination, and policy implementation.
• Lead full-cycle recruitment for DSPs, Program Coordinators, Residential Supervisors, Nurses, and administrative roles.
• Develop job descriptions, post openings, and coordinate interviews with hiring managers.
• Support staffing needs across programs and build/maintain a pipeline of qualified candidates.
• Manage new hire onboarding, ensuring timely completion of required documentation and steps (including I-9, background checks, reference checks, CPR/First Aid, etc.).
• Facilitate new hire orientation and help staff understand agency expectations and DDA/COMAR requirements.
• Partner with Program Directors and Supervisors to support a smooth transition for new hires.
• Provide guidance to staff and supervisors on HR-related concerns.
• Support conflict resolution, investigate complaints, and address performance issues professionally.
• Assist leadership with corrective actions, performance improvement plans, and HR documentation.
• Ensure compliance with COMAR, DDA, and federal/state employment requirements.
• Maintain accurate and confidential personnel files, and update HR policies, procedures, and the Employee Handbook.
• Track and coordinate required trainings, certifications, and licensure, including mandatory trainings such as Mandt, CPR/First Aid, and Emergency Preparedness.
• Manage time-off requests, attendance tracking, and HR documentation.
• Coordinate with the finance team as needed to support payroll processes.
• Assist with HR reporting, audits, and internal reviews.

What you’ll need

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum 2–3 years HR experience, preferably in healthcare, human services, or DDA settings.
• Strong understanding of HR laws, compliance, and best practices.
• Experience with recruitment, onboarding, and employee relations.
• Excellent communication, organizational, and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Proficiency with HR systems or willingness to learn (examples: Connecteam, iCM, HRIS platforms).
• Valid driver’s license and ability to travel to program sites.

Tools you’ll use

Connecteam, iCM, and HRIS platforms.

Benefits and growth

• Simple IRA
• Competitive salary ($45,000 to $55,000 per year)
• Opportunity for advancement as the agency expands

Helpful Hearts also emphasizes training and professional development, creating room to grow into a higher leadership role.

Purpose-driven work with supportive leadership and collaborative culture is at the center of this role, directly supporting individuals with developmental disabilities.