Human Resource Consultant

Insperity Support Services, L.P. is seeking a Human Resource Consultant to support clients from its Coppell, TX onsite location. In this role, you will align resources and deliver customized HR service solutions that match each client’s business goals, serving as a trusted advisor to senior leaders.

You will manage assigned clients, advise on HR compliance and employee relations, and use HR and people analytics to recommend improvements to policy, culture, and talent needs. Collaboration is a core part of the position, including facilitation of client trainings and coordination with internal support teams and consulting partners.

Key Responsibilities

• Manage assigned clients, including complex client portfolios, contributing to client success and growth while maintaining high customer satisfaction and retention.
• Build and maintain strategic relationships by providing sound guidance and value-added HR solutions that support business results and retention.
• Interface with client HR Leaders and partner with senior leaders where possible.
• Advise clients on HR compliance and business goals, tailoring approaches as needed and connecting with internal and client partners to deliver value-added services.
• Apply deep expertise in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management to guide clients on HR-related issues.
• Provide comprehensive guidance on HR policy interpretation and best practices aligned with employment laws across all 50 states.
• Partner with internal support teams including DE&I Services, Compensation Services, EEO Services, Payroll, FLSA Administration, Background Screening, Benefits, and Centers of Excellence (COEs).
• Analyze data and statistics to identify trends and patterns, then recommend policy and activity improvements to support organizational culture, talent attraction and hiring, employee motivation and retention, staffing needs, and legal compliance.
• Facilitate client trainings in a clear, concise, and logical sequence appropriate to the audience.
• Collaborate with clients and Account Executives to align HR goals with business objectives.
• Understand and implement the client’s people and organizational structure needs, including leadership development strategies, across the business life cycle.
• Work in conjunction with the HR Consultant and/or Consulting & Development team, as applicable.
• Proactively engage with clients to stay current on evolving organizational strategy and goals.
• Ensure timely and accurate documentation of all client and client-related interactions in the appropriate client management systems and databases.
• Partner with and guide HR Representative/Data Support Specialists, HR Specialists, and Account Executives.
• Pilot new internal tools, resources, and products and provide feedback, as requested by the manager.
• Participate in and may lead project teams and focus groups to improve processes or client solutions.
• Request or volunteer to deliver training and development opportunities for internal partners and peers.
• Serve as a Subject Matter Expert (SME) on processes, projects, or tools when requested by leadership.
• Connect with peers and internal resources across the company and other regions to identify process improvement and collaboration opportunities.
• Understand and apply the Customer for Life strategy by recognizing when and how to introduce options to clients and engaging appropriate internal resources as needed.
• Support the Sales organization by partnering with the BPA in prospect meetings.
• Understand client power structure and dynamics, advising, negotiating, and influencing client outcomes toward HR compliance and business goals, using custom approaches as needed.
• Create content and host knowledge sharing sessions with the team.
• Understand Insperity and approved partner technologies and proactively consult with clients to deliver client value tied to initiatives and goals.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field, or equivalent work experience, required.
• Eight or more years of end-to-end Human Resources operations experience required, with a focus on HR Generalist, HR Business Partner, or Manager roles.
• Prior experience in multi-state companies with at least 500 employees required.
• Experience operating in a matrixed environment is preferred.

Benefits

• Generous paid time off
• Top-tier medical
• Dental and vision benefits
• Health and wellness support
• Paid volunteer hours

Travel

• Up to 30%