Human Resource Manager

The Human Resources Manager at Technology Resource Group serves as the senior on-site HR leader for a multi-building manufacturing campus in Niles, IL. This role covers the full employee lifecycle across three operational shifts, partnering closely with plant and operations leaders while leading an on-site HR team of two.

Role Focus

• Act as the primary human resources point of contact across all manufacturing facilities, maintaining visible and consistent HR support across all three operating shifts.
• Lead, coach, and develop two direct reports by setting departmental priorities, reviewing deliverables, and elevating internal HR capabilities.
• Partner with the Director of Operations, plant leadership, and shift supervisors on workforce forecasting, optimal staffing models, and organizational structuring.
• Serve as a trusted strategic advisor to facility leadership on employee relations, performance management, progressive discipline, and retention initiatives.

Employee Relations, Investigations, and Compliance

• Conduct objective, timely, and legally defensible investigations into allegations of harassment, discrimination, safety violations, and code-of-conduct breaches, including thorough documentation.
• Coach frontline supervisors and department leads on effective documentation, coaching methodologies, and uniform application of company policy.
• Oversee performance improvement plans (PIPs), formal disciplinary actions, and employment separations in coordination with executive HR leadership.
• Partner with operations and safety teams on safety reporting, root-cause incident analysis, and corrective action implementation.
• Maintain official OSHA 300, 300A, and 301 logs, including recordkeeping, mandatory annual postings, and statutory reporting.

Workers’ Compensation and Staffing Operations

• Direct end-to-end workers’ compensation claims, from initial injury triage and carrier reporting to modified duty coordination and return-to-work outcomes.
• Oversee safety training compliance for direct hires and contingent workers under the Illinois Day and Temporary Labor Services Act (DTLSA).
• Serve as the primary site operational point of contact for external staffing agencies, managing daily candidate pipelines, onboarding flow, and issue escalation.
• Enforce strict Illinois DTLSA compliance, including equal pay and benefits mandates for temporary workers on assignment past 90 days, required job disclosures, and safety verification.
• Track agency headcount, assignment lengths, and vendor performance, recommending temporary-to-permanent conversions and strategic agency adjustments.

HRIS, Reporting, Leaves, and Training

• Own Paycom as the site system owner and subject matter expert, managing position management, digital onboarding, automated timekeeping, record retention, and supervisory training.
• Conduct Form I-9 and E-Verify verification audits, maintain personnel record retention schedules, and ensure compliance postings in English and Spanish.
• Administer statutory leaves including FMLA, Illinois Paid Leave, VESSA, and military leave, manage interactive ADA accommodation discussions, and coordinate corporate benefits escalations.
• Compile documentation required for EEO-1 reporting, Illinois Equal Pay Registration Certificate filings, IDES unemployment responses, and legal subpoenas.
• Schedule, deliver, and track compliance training, including Illinois annual sexual harassment prevention, supervisor leadership fundamentals, and safety workshops.

Additional Leadership and Workforce Support

• Partner with internal recruiters on salaried manufacturing roles while managing direct hourly interviewing, evaluation, and offer generation.
• Own multi-shift new-hire orientations and drive structured 30/60/90-day retention and feedback check-ins.
• Support annual merit review cycles and job description updates, and champion site engagement and recognition initiatives tailored to a bilingual, diverse manufacturing team.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related discipline, or a recognized professional certification (SHRM-CP/SCP, PHR/SPHR), or an equivalent combination of education and experience.
• 3+ years of dedicated HR management experience, including at least 2 years in a manufacturing, packaging, warehousing, or industrial environment.
• Demonstrated success supporting a 24/7 or multi-shift hourly manufacturing workforce.
• Working knowledge of federal and Illinois employment statutes, OSHA recordkeeping regulations, and workers’ compensation case management.
• Substantial, documented track record leading and resolving formal workplace investigations.
• Hands-on experience administering core HRIS platforms.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams).

Preferred Qualifications

• Verbal and written fluency in both English and Spanish.
• Direct experience administering and configuring the Paycom HRIS platform.
• Prior experience managing, mentoring, and developing HR team members.
• Experience managing commercial staffing vendor partnerships and familiarity with Illinois DTLSA compliance.
• Experience supporting multiple physical facilities or campus buildings.

Compliance and Platform Coverage

This role supports adherence to federal and Illinois state employment standards, including FLSA, FMLA, ADA, Title VII, the Illinois Human Rights Act, the Illinois Equal Pay Act, Paid Leave for All Workers Act / Cook County Paid Leave Ordinance, VESSA, One Day Rest in Seven Act, BIPA, and E-Verify regulations.

Core Competencies

• Exemplary personal integrity, sound ethical judgment, and strict adherence to confidentiality.
• Ability to navigate workplace friction and establish fair, objective resolutions.
• Capacity to coach, challenge, and influence frontline supervisors and executive operational leaders.
• Meticulous attention to statutory deadlines, documentation integrity, and labor recordkeeping.
• High bias for action, active listening, and regular physical presence across all plant shifts.
• Clear, empathetic, and culturally accessible verbal and written communication.