Human Resources Coordinator

The Human Resources Coordinator at Sacramento Public Library provides journey-level generalist support across benefits, employee relations, talent acquisition, performance management, compliance, and workforce administration, offering guidance to staff and managers. The role collaborates with HR leadership and HR Partners on more complex or sensitive matters.

Compensation

Hourly wage: USD 37 - 49 per hour.

Responsibilities

• Manages benefits and leave programs, interprets applicable laws and internal policies, and guides staff and supervisors on eligibility, requirements, and procedures; coordinates documentation and timelines; ensures compliance with FMLA, CFRA, ADA, workers' compensation, and related regulations, escalating complex cases as needed.
• Assists with classification and compensation activities by collecting and reviewing job information, researching comparable classifications and pay data, analyzing organizational needs, and preparing initial summaries and recommendations for review by HR Partners or leadership.
• Enforces established HR policies, procedures, union agreements, and federal, state, and local employment requirements; investigates policy questions, prepares information and reports, drafts guidance, and supports consistent application across the organization in consultation with HR Partners or leadership.
• Provides support on routine to moderately complex employee relations matters, including performance concerns, documentation, workplace concerns, grievance preparation, and conflict resolution; researches issues, organizes records, documents findings, and prepares recommendations for review by HR Partners or leadership.
• Supports labor relations and workforce administration by researching contract and policy questions, preparing reports and documentation, coordinating workforce transactions, supporting grievance and disciplinary processes, and helping ensure actions are administered consistently and in compliance with applicable requirements.
• Offers guidance to supervisors and managers on performance management processes, evaluation practices, documentation standards, and employee development resources; coordinates related processes and refers complex performance or conduct matters to HR Partners or leadership.
• Reviews HR programs, workflows, data, and service delivery practices; identifies trends and opportunities for improvement; prepares reports and recommendations; supports implementation of process improvements that enhance employee experience, compliance, and operational effectiveness.
• Coordinates and supports recruitment activities in partnership with hiring managers and HR staff; assesses staffing needs, supports recruitment planning, screens applications, coordinates interview and selection processes, and provides guidance on fair, consistent, and compliant hiring practices.

Requirements

• Proficiency in HR practices and principles with the ability to accurately interpret them for staff.
• Thorough knowledge of common productivity software, including word processing, spreadsheets, file maintenance tools, online search tools, and relevant HRIS systems.
• Excellent verbal and written communication skills.
• Commitment to maintaining strict confidentiality.
• Ability to organize, track, and maintain personnel records and related documentation efficiently.
• Ability to research, analyze, and present complex information.
• Ability to establish and maintain effective working relationships and work well within a team.
• Customer-focused mindset with the ability to understand needs and deliver services accordingly.
• Initiative to contribute to positive customer experiences and problem solving beyond assigned responsibilities.
• Responsive communication with customers and the ability to address complaints or problems in a timely, accurate, courteous, and respectful manner.
• Attention to detail and strong follow-through on tasks.
• Ability to prioritize and manage workload effectively under pressure.
• Maintain a pleasant, productive work atmosphere and keep relevant parties informed of major issues, recommending changes as appropriate.

Technologies

• HRIS systems
• Word processing software
• Spreadsheet software
• Online search tools
• Database tools

Working Conditions

Work occurs in a standard office environment with appropriate lighting, temperature, and air conditions. Occasional light lifting of materials up to 20 pounds and periods of extended sitting to view a computer monitor and detailed data are expected, along with repetitive motions in computer use. The role requires frequent verbal communication, including talking, listening, sitting, reaching, keyboarding, and hand/wrist movements, and handling.

The work environment involves typical office and library safety considerations, including safe workplace practices with office equipment, awareness of trips and falls, and adherence to fire and building safety regulations. There may occasionally be interactions with angry or hostile individuals.