Human Resources Director

The City of Glenn Heights seeks a seasoned Human Resources Director to lead organizational development and HR practices onsite in Glenn Heights, Texas. The role oversees staffing, compensation, benefits, performance management, and employee relations as part of the city’s senior leadership team.

Responsibilities

• Lead the development, execution, and oversight of Organizational Development and Human Resources practices and procedures, covering staffing, budgeting, employee relations, compensation, performance management, benefits administration, and related activities.
• Create and enforce HR policies for both employees and management, providing guidance on policy interpretation and procedures across the organization.
• Plan, direct, and supervise departmental staff, including recruitment, onboarding, performance evaluations, time and attendance management, and recommendations regarding hires and terminations.
• Oversee daily operations of the Organizational Development function, manage position processing, monitor position budgets, and ensure salary administration aligns with the city’s compensation framework.
• Design, implement, and assess department programs such as recruitment, retention, and compensation, ensuring alignment with strategic objectives and making adjustments as needed.
• Oversight of recruiting activities, including applicant screening, interviews, background checks, and drug screens, with compliant maintenance of personnel records.
• Provide coaching and guidance to supervisors on staffing activities including discipline, recognition, engagement, policy interpretation, recruitment, and workforce analysis.
• Investigate employee concerns and complaints; monitor grievance procedures and consult with legal counsel as appropriate.
• Counsel employees, supervisors, and managers; refer to external services when needed; monitor and support personnel improvement plans.
• Manage payroll administration, including onboarding new hires, terminations, and leave processing.
• Administer the compensation program, maintain the classification and pay plan, administer performance management, and coordinate merit pay actions.
• Oversee benefits administration, safety and risk management programs, and related contracts, including city liability, workers’ compensation, and property insurance.
• Prepare quarterly reporting required for EEOC and Workers’ Compensation programs.
• Review and update policies and procedures to ensure ongoing compliance with applicable laws and regulations.
• Assess training needs and develop orientation and training programs in collaboration with supervisors, coordinating off-site and in-house sessions as needed.

Requirements

• Extensive knowledge of employment law and contemporary HR best practices.
• Strong understanding of HR investigations and related techniques.
• Experience with budget planning, development, management, and justification processes.
• Ability to earn respect and trust through responsible action and by leading by example.
• Proven capacity to coach, counsel, motivate, and deliver constructive performance feedback to staff.
• Capability to respond to emergencies and incident management as needed.
• Skill in developing and implementing city policies, procedures, and objectives.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Attention to detail in preparing and maintaining personnel records accurately and promptly.
• Ability to communicate employment policies clearly and tactfully to diverse audiences.
• Ability to foster positive relationships with staff, elected officials, supervisors, residents, businesses, and community groups.
• Commitment to confidentiality and compliance with record retention laws.
• Strong written and verbal English communication skills.
• Ongoing ability to stay current with relevant regulations and legislation within the responsibilities area.

Technologies

• Microsoft Office Suite (Excel, Word, PowerPoint)

Example of Duties

• Develop, enforce, and monitor employee and management HR policies while offering a broad range of policy guidance across the workforce.
• Lead and supervise departmental staff, including selection, training, performance management, attendance oversight, evaluations, and hiring or firing decisions.
• Oversee the day-to-day operations of Organizational Development, processing paid positions, monitoring position budgets, and aligning salary practices with the city’s compensation program.
• Design and evaluate programs related to recruitment, retention, and compensation to ensure consistency with strategic goals and adjust as needed.
• Manage recruiting processes from application through background checks and screenings, maintaining compliant personnel records.
• Provide coaching to supervisors on staffing activities, engagement, disciplinary actions, policy interpretation, recruitment, and workforce analytics.
• Investigate concerns and complaints, manage grievance procedures, and coordinate with legal counsel as required.
• Counsel employees and managers, refer to external services when appropriate, and monitor improvement plans.
• Administer payroll functions, including onboarding, terminations, and leave processing.
• Manage the compensation program, including classification, pay plans, performance management, and merit adjustments.
• Supervise benefits, safety, risk management, and related programs; maintain contracts for liability, workers’ compensation, and property insurance.
• Prepare quarterly EEOC and Workers’ Compensation reports; review and revise policies to maintain compliance.
• Assess training needs, develop orientation and training initiatives with supervisors, and organize both off-site and in-house trainings.

Supplemental Information

• In-depth knowledge of employment law and HR best practices.
• Proficiency in HR investigative techniques and processes.
• Understanding of budget forecasting, development, management, and justification.
• Ability to earn respect and trust through principled action and leadership by example.
• Capability to provide leadership, counsel, motivation, and performance feedback to staff.
• Preparedness to respond to emergencies and incidents as needed.
• Experience in developing and implementing city policies, procedures, and objectives.
• Proficient in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
• Ability to maintain accurate and timely personnel records.
• Strong communication of employment policies in a tactful and courteous manner.
• Ability to build and sustain positive relationships with staff, officials, citizens, and community partners.
• Commitment to confidentiality and compliance with all retention requirements.
• Clear and concise written and spoken English communication skills.
• Dedication to keeping up-to-date with new regulations within the role area.